My husband and I made a reservation, in this hotel, to have a romantic time in Panajachel. We talked to the manager (Christine Kennedy) and we arranged our stay.
Eventhough we gave our credit card number, and we had made the reservation, when we arrived they told us we didn't have any reservation at all. That was why I asked the lady to call the manager, so she could arrenged something for us, but.... BIG MISTAKE!!!
When she talked to me, the first thing she told me was: "I'm very busy, this has been the only time I have to go to the bathroom" I was shocked because that was more information, that I even wanted to hear. So I said: "Excuse me?" and she continue repeating the same thing: "I am in the toilet seat" When I could finally asked her if we had the reservation, she said that she didn't have a room for us, and that there was nothing she could do.
My advise, NEVER GO TO RANCHO GRANDE IN!
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- Also Known As:
- Rancho Grande Hotel
- Rancho Grande Inn Panajachel, Guatemala - Lake Atitlan