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“Gorgeous sunset” 4 of 5 stars
Review of Hotel Posada de Don Rodrigo Panajachel

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Hotel Posada de Don Rodrigo Panajachel
3.5 of 5 Hotel   |   Final Calle Santander, Panajachel 07010, Guatemala   |  
Hotel amenities
Ranked #7 of 29 Hotels in Panajachel
Certificate of Excellence 2014
San Francisco, California
Top Contributor
169 reviews 169 reviews
38 hotel reviews
Reviews in 62 cities Reviews in 62 cities
97 helpful votes 97 helpful votes
“Gorgeous sunset”
4 of 5 stars Reviewed January 16, 2013

A very charming hotel (much quieter that it's sister establishment in Antigua). Staff was wonderful. There was a pool with a huge slide that was a big hit with the kids. The adults watched a spectacular sunset with Gallo beer (a must) and divine guacamole and chips.

Fresh tortilllas at breakfast a big plus - though the eating area for breakfast was .... not too exciting - of course the food generally wasn't too exciting either.

Location is great - felt very safe.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PosadaPanajache, Manager at Hotel Posada de Don Rodrigo Panajachel, responded to this review, January 26, 2013
Thank you for your review!
We are very sorry to hear that our food did not meet your expectations, if you have any suggestions we are more than happy to hear so we can improve anything.
These reviews are what help establishments such as ours to get better.
Thank you for your preference! Hope to serve in the near future.

Best Regards,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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191 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Seabrook Island, South Carolina
Top Contributor
83 reviews 83 reviews
11 hotel reviews
Reviews in 46 cities Reviews in 46 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed January 10, 2013

The location is the best feature of this hotel - sitting at the Sunset bar watching the sun set behind the San Pedro volcano is very special. Fajitas are good in the restaurant, too. The staff are friendly but a few things don't work. It also appears to be something of a party hotel - noise went on most of the night.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PosadaPanajache, Manager at Hotel Posada de Don Rodrigo Panajachel, responded to this review, January 26, 2013
Thank you for your review!
We are so sorry to hear that there was too much noise at the hotel, we have been working on this issue together with some other businesses since it has been disturbing for a long time know. We hope that on your next visit this will all be a matter of the past. Thank you so much for taking the time to write!

Best Regards,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 5, 2013

Posada de Don Rodrigo was the second place we stayed in Guatemala on our honeymoon and were we brought down to earth with a bump! The staff were all very lovely, but I'm never sure what I'm going to think of a hotel that hands you a TV remote control with your room key! The first room we stayed in (a non lake view room in the older part of the hotel) was the absolute pits! Our "window" looked out onto the corridor outside, the room was clean but there was something about how old and tired the decor was that made it feel dirty. The bathroom was very outdated. We had booked our honeymoon through a tour company in the UK and I emailed them just telling them how unhappy we were with the hotel, almost immediately their counterparts in Guatemala had contacted the hotel and we spent our last night in one of the lake view rooms - what a difference! The room was light and airy with a beautiful view of the lake, the bathroom was more modern. It was like staying in a different hotel! The grounds of the hotel are lovely and well maintained, we didn't use the pool but there were families in it every day (they may want to re-think the massive slide though, doesn't seem to fit in with the surroundings and gets in the way of the view from the restaurant!) Breakfast was OK, nothing special. We didn't eat dinner here as didn't fancy it so can't comment on that. If we hadn't been upgraded to a different room this review would have been a 1/5 I'm afraid. Considering Panajachel has so many tourists visiting, they could do with re-vamping the old wing a little, just a lick of paint would make all the difference.

Room Tip: Lake view rooms are newer and worth the extra money.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PosadaPanajache, Manager at Hotel Posada de Don Rodrigo Panajachel, responded to this review, January 26, 2013
Thank you so much for your review!
We will definetely take into consideration all of your observations. We are already working in some changes for the rooms and bathrooms. We apologize for any discomfort. We hope to wow you on your next visit, not only with the lake view rooms but the all the hotel, including meals. Thank you for taking the time to write a review, this always helps to improve!
Hope to serve in the near future!

Best Regards,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed December 31, 2012

We were two families staying at Posada Don Rodrigo. The location is in a super safe neighborhood of Panajachel at the end of a busy shopping street which has several stores. Once you enter, it is total peace and tranquility. The hotel has beautiful views of the lake and the volcanoes from the restaurant and bar area. There were hammocks out of every room (we were downstairs).
The staff was very pleasant and accomodating.
The food was ok at the restaurant. Breakfast was included but a bit limited since they had restrictions on what you could get. Of course, the coffee was great. So was the Jocon Stew at dinner.
The villages were very easily accessible via boat.
SOme negatives - no a/c. So if you need heat, you need to ask the chimney to be lit up which the staff is very happy to do. The windows do not have net, so if you open it too long, the mosquitoes could come in.
Overall, I would stay here again.

Room Tip: Get a room downstairs facing the central area - there are no elevators.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PosadaPanajache, Manager at Hotel Posada de Don Rodrigo Panajachel, responded to this review, January 26, 2013
Thank you so much for your review!
We are very pleased to hear your overall experience met your expectations, however we will take into consideration all of your comments on all other things that were not that comfortable for your stay.. Thank you for taking the time to write a review and hope to serve you in the near future.

Best Regards,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 23, 2012

I was only in Panajachel for a few hours, traveling back to Antigua from San Marcos, and I needed to catch my shuttle outside the gates of the Posada Don Rodrigo. My suitcase was large and heavy and I didn't know what to do with it while I explored the Panajachel waterfront. I lugged it into Reception and asked, in my student Spanish, if they could store it for me. Normally hotels don't store baggage for non-guests but they were kind and helpful and let me leave it with them. When I came back to retrieve it, the gate guard was also very friendly and kind. If good staff are the sign of a good hotel, then I can recommend this one!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsport, Tennessee
Top Contributor
177 reviews 177 reviews
37 hotel reviews
Reviews in 82 cities Reviews in 82 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed December 5, 2012

Stayed here a part of a tour with Friendly Planet. Due to a snafu we stayed someplace else the prior night (see review on Hotel Kakchiquel) and it was a night and day comparison. This hotel overlooks Lake Atitlan and the 2nd floor rooms have balconies that overlook the lake (through the trees, but you can still see it). Room was clean and comfortable. The weather was a little windy and the room apparently had a metal roof...it was a little noisy until the weather calmed down. There are street vendors right outside the hotel complex and plenty of good restaurants to choose from. The hotel restaurant was fine and breakfast was quite good. Right behind the hotel is a bar that has a great view of the lake and the sunset. Grab a front row seat, a cold Gallo beer, and enjoy the view.

Room Tip: The second floor rooms have a better view but may be noisier due to the metal roof.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JERSEY, CHANNEL ISLANDS
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 9, 2012

we stayed here as a group and were lucky enough to be upgraded to lakeside rooms and immediately set up the table outside so we could enjoy a glass of wine at the side of the lake with a backdrop of volcanoes. superb. great lunch too. the rooms were perfect - clean, luxurious, spacious and very tastefully decorated. I enjoyed the little museum of lake atitlan but didn't have time to enjoy a massage or swim in the pool. An early morning walk along the promenade just below the hotel led us around the charming town before the many vendors with their many coloured wares arrived. This little town caters for tourists

Room Tip: splash out on a lakeside garden room. heaven.
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Posada de Don Rodrigo Panajachel

Address: Final Calle Santander, Panajachel 07010, Guatemala
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #7 of 29 Hotels in Panajachel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Posada de Don Rodrigo Panajachel 3.5*
Number of rooms: 39
Official Description (provided by the hotel):
Beautiful, quiet, relaxing and unforgetable, these may be the best words to describe your stay at Hotel Posada de Don Rodrigo Panajachel. Located one hour and 45 minutes from La Antigua Guatemala and to where we have taken a little piece of La Antigua. Your will sense the change of landscape, but the same atmosphere of cordiality and service that you experienced in La Antigua. With 28 standard rooms and 11 lake view rooms each with breathtaking views, unique and distinct details. ... more   less 
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Also Known As:
Hotel Posada De Don Rodrigo Panajachel Guatemala - Lake Atitlan

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