We were pleasantly surprised with Villa Toscana! The staff was very helpful, friendly and made you feel like you were a part of the family. I can't wait to go back again. Azussana, I hope I said her name correctly was especially helpful and really made our stay amazing.
When I arrived, I arrived with a bad sprain in my wrist from taking my luggage down from the overhead compartment, asked her where I could find a pharmacy to pick up a brace for my wrist and she called the Medics for me which is a free service they offer. They arrived within a half hour, took a look at my wrist and had me bandaged up. I really appreciated the service as it was my 1st day in Guatemala.
We stayed again before our flight home 2 weeks later and again enjoyed the hotel and staff. Thanks for caring and making us feel like family.