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“business hotel $79 incl tax great buffet” 4 of 5 stars
Review of Santander Plaza Hotel

Santander Plaza Hotel
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Santander Plaza Hotel
3.0 of 5 Hotel   |   15 calle | 3-52 zona 10, Guatemala City 01010, Guatemala   |  
Hotel amenities
Ranked #22 of 48 Hotels in Guatemala City
California, USA
Level Contributor
664 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 296 helpful votes
“business hotel $79 incl tax great buffet”
4 of 5 stars Reviewed August 30, 2014

We needed a one night stay and we found a great price that includes the breakfast buffet. We had room 203 a little larger then the higher floors. Clean good beds, some maintenance issues. Carpet stained from metal seats on enclosed patio type area. Shopping mall with 2 food courts 1st and 4th floor
around the corner on 16th street. Street noise, some airplane noise. We stayed Friday night and some drunk people noise too. Zoo Q40 by taxi. Free fast wifi. The price was right! Recommended MeuterMedia

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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20 reviews from our community

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    5
    3
    2
    1
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
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English first
Bogotá
Level Contributor
206 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed July 28, 2014

The hotel is located aprox. 15 minutes from the International Airport.
We tried to call the hotel to arrange pickup, but the hotel phones did not work - so we took a taxi from the airport.

The location of the hotel was OK - it´s in easy walking distance to a shopping center and restaurants.

The hotel seemed to have very few bookings- the receptionist seemed to be bored upon arrival, playing with his telephone.
The rooms were very large - including a small kitchenette with coffeemaker and refrigerator.
A flat TV and good WIFI networks throughout the hotel.

A huge disappointment was the so called "fitness center" - it´s a JOKE!
A small aquarium with a treadmill - that´s all!
If you look for a hotel to do some real exercise, you better choose another place.

Breakfast: A buffet with a limited variety of fresh fruits, breads etc - OK.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tecpan, Guatemala
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed November 15, 2012

We hoped for a nice overnight getaway in Guatemala City, but this hotel was a disappointment. Bathtub plug didn't work, hot water was Luke warm, and the closet doors were jammed shut. Staff was cordial and helpful, but fell short of web description and star rating, definitely needs work. Better deals in the Neighborhood. I hope the breakfast buffet will make up for the below average property. It is in a good area with lots of restaurants in the neighborhood. Meals are close. I told the staff of the problems and they were apologetic, but they must have known about this Lemon of a room. Believe me you can do better for the price.

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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santander Plaza Hotel

Address: 15 calle | 3-52 zona 10, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Santander Plaza Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
Santander Plaza Hotel counts with several types of suites to satisfy a variety of needs. Our executive suites are ideal for short, medium or long terms of stay and offer all the services to assure your comfort on a business trip. ... more   less 
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Also Known As:
Santander Plaza Hotel Guatemala/Guatemala City

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