We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“business hotel $79 incl tax great buffet” 4 of 5 stars
Review of Santander Plaza Hotel

Santander Plaza Hotel
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Santander Plaza Hotel to your Saves list
Santander Plaza Hotel
3.0 of 5 Hotel   |   15 calle | 3-52 zona 10, Guatemala City 01010, Guatemala   |  
Hotel amenities
Ranked #28 of 48 Hotels in Guatemala City
California, USA
Top Contributor
604 reviews 604 reviews
120 hotel reviews
Reviews in 151 cities Reviews in 151 cities
281 helpful votes 281 helpful votes
“business hotel $79 incl tax great buffet”
4 of 5 stars Reviewed August 30, 2014

We needed a one night stay and we found a great price that includes the breakfast buffet. We had room 203 a little larger then the higher floors. Clean good beds, some maintenance issues. Carpet stained from metal seats on enclosed patio type area. Shopping mall with 2 food courts 1st and 4th floor
around the corner on 16th street. Street noise, some airplane noise. We stayed Friday night and some drunk people noise too. Zoo Q40 by taxi. Free fast wifi. The price was right! Recommended MeuterMedia

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

16 reviews from our community

Traveler rating
    5
    5
    3
    2
    1
See reviews for
3
3
Solo
0
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Bogotá
Top Contributor
195 reviews 195 reviews
133 hotel reviews
Reviews in 67 cities Reviews in 67 cities
175 helpful votes 175 helpful votes
3 of 5 stars Reviewed July 28, 2014

The hotel is located aprox. 15 minutes from the International Airport.
We tried to call the hotel to arrange pickup, but the hotel phones did not work - so we took a taxi from the airport.

The location of the hotel was OK - it´s in easy walking distance to a shopping center and restaurants.

The hotel seemed to have very few bookings- the receptionist seemed to be bored upon arrival, playing with his telephone.
The rooms were very large - including a small kitchenette with coffeemaker and refrigerator.
A flat TV and good WIFI networks throughout the hotel.

A huge disappointment was the so called "fitness center" - it´s a JOKE!
A small aquarium with a treadmill - that´s all!
If you look for a hotel to do some real exercise, you better choose another place.

Breakfast: A buffet with a limited variety of fresh fruits, breads etc - OK.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tecpan, Guatemala
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 15, 2012

We hoped for a nice overnight getaway in Guatemala City, but this hotel was a disappointment. Bathtub plug didn't work, hot water was Luke warm, and the closet doors were jammed shut. Staff was cordial and helpful, but fell short of web description and star rating, definitely needs work. Better deals in the Neighborhood. I hope the breakfast buffet will make up for the below average property. It is in a good area with lots of restaurants in the neighborhood. Meals are close. I told the staff of the problems and they were apologetic, but they must have known about this Lemon of a room. Believe me you can do better for the price.

Room Tip: Good luck...
See more room tips
  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Santander Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Santander Plaza Hotel

Address: 15 calle | 3-52 zona 10, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 48 Hotels in Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Santander Plaza Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
Santander Plaza Hotel counts with several types of suites to satisfy a variety of needs. Our executive suites are ideal for short, medium or long terms of stay and offer all the services to assure your comfort on a business trip. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Odigeo and Booking.com so you can book your Santander Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Santander Plaza Hotel Guatemala/Guatemala City

Owners: What's your side of the story?

If you own or manage Santander Plaza Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.