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“Not so hot.....” 2 of 5 stars
Review of Santander Plaza Hotel

Santander Plaza Hotel
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Santander Plaza Hotel
3.0 of 5 Hotel   |   15 calle | 3-52 zona 10, Guatemala City 01010, Guatemala   |  
Hotel amenities
Ranked #19 of 47 Hotels in Guatemala City
Tecpan, Guatemala
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Not so hot.....”
2 of 5 stars Reviewed November 15, 2012

We hoped for a nice overnight getaway in Guatemala City, but this hotel was a disappointment. Bathtub plug didn't work, hot water was Luke warm, and the closet doors were jammed shut. Staff was cordial and helpful, but fell short of web description and star rating, definitely needs work. Better deals in the Neighborhood. I hope the breakfast buffet will make up for the below average property. It is in a good area with lots of restaurants in the neighborhood. Meals are close. I told the staff of the problems and they were apologetic, but they must have known about this Lemon of a room. Believe me you can do better for the price.

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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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9 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about Santander Plaza Hotel

Address: 15 calle | 3-52 zona 10, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 47 Hotels in Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Santander Plaza Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
Santander Plaza Hotel counts with several types of suites to satisfy a variety of needs. Our executive suites are ideal for short, medium or long terms of stay and offer all the services to assure your comfort on a business trip. ... more   less 
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Also Known As:
Santander Plaza Hotel Guatemala/Guatemala City

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