On the positive side: incredibily helpful staff. Both at the Reception as in the Dining-Room. They tried to anticipate your needs and serve you accordingly. The room, a junior-suite, was enormous. It even had a kitchenette I could have used. The bed is extremely comfortable and the quality of the sheets is very good indeed.
On the negative side: the towels: terrible. Old, very old and so shabby you couldn't even tell if they had been previously used! Also on the negative side, the bath, very old. And that the toiletries were nothing of this world. Breakfast was good but I stayed twice for dinner, and it was nothing out of this world. Deserts were specially scarce and low-quality.
All in all, nevertheless, I would definetely stay here again. The quality in sleep, the spacious room and the kindness of the staff made up for the minors!
Tip: a good shuttle service to the airport for just 5 USD. Highly recommendable!
- Official Description (provided by the hotel):
- 99 modern and spacious suites,all featuring air conditioning, electronic control panel,minibar,Cable T.V.,work desk with wireless internet access,privade safe,digital telephones and voice mail,special rooms for non smokers,full kitchen , at 5 minutes toInternational airport La Aurora,located at zona viva, close to restaurants,bars,stores and business district, at 10 minutes from national theater and museum.At Mercure Casa Veranda,everything is meant to provide you with a much more pleasant stay. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Guatemala City
- Accor Guatemala City
- Mercure Casa Veranda Guatemala Guatemala City