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“Do not stay here.” 1 of 5 stars
Review of Otelito Season Hotel

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Otelito Season Hotel
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12 Calle 4 - 51 Zona 10, Guatemala City, Guatemala (Formerly Hotel Casa Santa Clara)   |  
Hotel amenities
Ranked #33 of 47 Hotels in Guatemala City
Toronto, Canada
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
“Do not stay here.”
1 of 5 stars Reviewed February 27, 2011

Rooms were lovely and beds sumptuous. However rooms opened directly onto open 'lobby' which turned into a nightclub in the evening. Combined with a competing club beside and also completely open to our rooms - sleep was impossible. Location looked good on map but was not on walker-friendly street.

  • Stayed February 2011, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Eugene, Oregon
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 30, 2010

Awesome little hotel, with a restaurant, room service, and a nightclub! Super Hip, and right out of a Pottery Barn catalog. The Staff was a little uppity, but nothing over the top. Traditional breakfast was included. They hired us a cab to take us to the airport when it was time to leave. It is right across the street from a trendy shopping center with wonderful restaurants. Very clean and beautifully decorated! I felt completely safe the whole time we were there. Everything you need is within walking distance. Would definitely stay here again.

  • Stayed August 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 28, 2010

Interesting decor, comfortable and clean rooms, and a good location. Didn't personally experience the off-putting noise of previous reviewers, but I can see how it might be a problem on weekends.

  • Stayed August 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Huntington, NY
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 14, 2010

There are 2 LOUD nightclubs, on either side of Otelito......music til 3 AM.
Also they did not honor their online price of $85/night with breakfast. Instead we were charged $110/night. 1st room had NO windows & mildew..with big de-humidifier going full-blast. We moved to another room.

  • Stayed February 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York, Ny
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed February 26, 2010

The Otelito is very pretty, the rooms are quite tasteful and the staff is extremely sweet and accomodating. The problem--and it is huge--is that there's a discotec with live music that goes on till 1:30 am Thursday through Saturday night. The management is trying to address this issue through the municipality, but I had to check out after one sleepless night. It is a real shame, but until this situation is corrected, I would stay away.

  • Stayed February 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Seattle
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 17, 2009

We stayed here on our first and last night in Guatemala city, whilst on reflection, we would have spent at least one of those nights in Antigua, which was only 40 minutes away, this hotel was fine and in a good location.

It has cable and free internet, plus a cool bar and restaurant, though we never tried that. No swimming pool.

The location is very good, in the middle of a bunch of good restaurants.

  • Liked — location
  • Disliked — cost
  • Stayed December 2008, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 3, 2008

My husband and I stayed here for two nights in August. Although located in the zona viva, which is the best zone to stay in, the hotel isn't great.The hotel website is not reflective of the hotel. The hotel rooms are not too clean, the hotel staff is not helpful (and some are quite rude) and the public areas are dingy and worn. Also note that most rooms have windows that do not face outdoors (thus no fresh air)and our room had a window that was fogged over. In addition, we were told breakfast was included but were charged. Overall, if i had to do over, I'd go elsewhere.

  • Liked — good location
  • Disliked — see review
  • Stayed August 2008, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Otelito Season Hotel

Address: 12 Calle 4 - 51 Zona 10, Guatemala City, Guatemala (Formerly Hotel Casa Santa Clara)
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #33 of 47 Hotels in Guatemala City
Price Range (Based on Average Rates): $
Number of rooms: 12
Also Known As:
Otelito Season Hotel Guatemala/Guatemala City

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