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“Disliked the Otelito” 2 of 5 stars
Review of Otelito Season Hotel

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Otelito Season Hotel
12 Calle 4 - 51 Zona 10, Guatemala City, Guatemala (Formerly Hotel Casa Santa Clara)   |  
Hotel amenities
Ranked #32 of 46 hotels in Guatemala City
NY
1 review
2 helpful votes 2 helpful votes
“Disliked the Otelito”
2 of 5 stars Reviewed September 3, 2008

My husband and I stayed here for two nights in August. Although located in the zona viva, which is the best zone to stay in, the hotel isn't great.The hotel website is not reflective of the hotel. The hotel rooms are not too clean, the hotel staff is not helpful (and some are quite rude) and the public areas are dingy and worn. Also note that most rooms have windows that do not face outdoors (thus no fresh air)and our room had a window that was fogged over. In addition, we were told breakfast was included but were charged. Overall, if i had to do over, I'd go elsewhere.

  • Liked — good location
  • Disliked — see review
  • Stayed August 2008, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
caracas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 4, 2008

We stayed in this hotel on january 28th, 30th and 31st. The first night it was ok. When we returned the 30th, the room the gave us has a problem with the AC, because it makes a lot of noise, so we asked them to change us the room and they did. The gave us one that has several glass blocks in front of the bed, so the litght of the hall enters the room during all night and at dawn the sun enters directly to your eyes. We ask again for a chage and try to get some sleep and they gave us a room with Cockroaches. Some of them were half dead and the hotel personnel said they have fumigated recently but the insects were there.

I didn`t received any explanations or excuses for the 2 bad nights when I decided to leave this hotel the next morning. I will recomend the Clarion hotel, excelent service and breakfast buffet for only 30 dolars more .

  • Liked — location
  • Disliked — cleanliness, staff service
  • Stayed January 2008, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Otelito Season Hotel

Also Known As:
Otelito Season Hotel Guatemala/Guatemala City
Address: 12 Calle 4 - 51 Zona 10, Guatemala City, Guatemala (Formerly Hotel Casa Santa Clara)
Location: Guatemala > Guatemala Department > Guatemala City
Hotel Style:
Ranked #32 of 46 hotels in Guatemala City
Price Range (Based on Average Rates): $
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