We stayed in this hotel on january 28th, 30th and 31st. The first night it was ok. When we returned the 30th, the room the gave us has a problem with the AC, because it makes a lot of noise, so we asked them to change us the room and they did. The gave us one that has several glass blocks in front of the bed, so the litght of the hall enters the room during all night and at dawn the sun enters directly to your eyes. We ask again for a chage and try to get some sleep and they gave us a room with Cockroaches. Some of them were half dead and the hotel personnel said they have fumigated recently but the insects were there.
I didn`t received any explanations or excuses for the 2 bad nights when I decided to leave this hotel the next morning. I will recomend the Clarion hotel, excelent service and breakfast buffet for only 30 dolars more .
- Also Known As:
- Otelito Season Hotel Guatemala/Guatemala City