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“Great Location and People” 5 of 5 stars
Review of Hostal Los Volcanes

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Hostal Los Volcanes
2.5 of 5 Hostel   |   16 calle 8-00, Zona 13 Aurora 1, Guatemala City 01013, Guatemala   |  
Hotel amenities
California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Location and People”
5 of 5 stars Reviewed April 30, 2014

I only stayed one night, but the people at Hostal Los Volcanes were wonderful. The room was spacious with good wifi. Really liked the atmosphere.

The location is next to airport so I could fly out the next day. Door to Door service to the airport.

Would recommend to everyone and I travel all the time.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
    32
    9
    7
    2
    10
See reviews for
5
11
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Visalia,Ca
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed March 18, 2014

A safe place to stay, near the airport, and they will pick you up from the airport, or deliver you to the airport, no charge, any time you need. Very basic accommodations, but also very inexpensive. Only real drawback is that there are a limited number of bathrooms (only 2 downstairs)

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bemidji, Minnesota
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 6, 2014 via mobile

This hostel does have merit, its in a very secure close gated community with 11 foot walls with double spirals of barbed wire, armed guards and 24 hours supervision. The wifi is fast and reaches every room.. The cons: the beds are very uncomfortable, you can feel every spring. The only other con is their "breakfast, corn flakes, toast, and instant coffee, the toast was moldy and the milk was warm. I would expect a bit more for the price. Its still one of the best options close to the air port, their shuttle will come pick you up or take you to the air port with no notice 24 hours a day.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
2 of 5 stars Reviewed February 3, 2014

Very cheap place all around. Friendly staff but bad location, crappy rooms, surrounded by high fence and razor wire. If this is a 'getaway' as one commentor stated, you have incredibly low expectations.

Would not recommend

  • Stayed December 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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La Porte, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 3, 2013

I traveled to Guatemala City from Houston Texas for work and stayed at Hostal Los Volcanes last week. It is rare for me to go out of my way to give feedback on this sort of sites; however, seeing the extraordinary service and quality I received there I felt it was necessary to let others know. They provided travel for me from the airport and back, from the moment I arrived I was assisted by most helpful and hardworking individuals I have ever met. They were willing to go out of their way to ensure I was satisfied with my stay. The place is sparkly clean, cozy, relaxing, quiet and they even provide you with a free breakfast. I simply could have not chosen a better place to stay at during my trip, I could go on and on about my fantastic stay. Honestly I can only recommend you try it out yourself, trust me you will NOT be disappointed.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California, USA
1 review
4 of 5 stars Reviewed November 1, 2013

I stayed at Los Volcanes on September 26th 2013 as I awaited my next morning flight with my parents, they made me feel welcome and their staff members were overly friendly they really know how to make you feel like at home, though the place is small it is perfect if you enjoy nice quiet relaxing environment, it is totally safe as it is part of a gated community. I would totally recomend it to friends and family, as a matter of fact am going back to Guatemala and of course will be staying here again...
My most sincere gratitude for their awesome service.

Room Tip: If possible request to have the outside rooms behind the hostal, its like having your own little pla...
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed August 9, 2013

If you’re looking for cheap accommodation right outside the Guatemala City airport, then this may be a good option. But consider this as your last option because the rooms are terrible and the person at the reception desk is not friendly.

We had booked our room through a tour agency and upon reaching the hostel, we were told by that person at the reception desk that he did not have any idea about the booking. That led him to be rude and put us in room 10, which was at the end of the backyard, with no hot water in the showers, the wash-basin was in the room itself, and worst – the room was full of mosquitoes!

The location of the hostel is a 5 minute walk from the international airport, and although a part of the gated community, there are no restaurants or cafes around, apart from a tienda on the main street.

The hostel does not serve breakfast, but has free coffee all day long. Although there are two different wi-fi connections across the hostel, the staff will not give you the password, and enter it on their own. This will enable you to access wi-fi in the lobby/common room area, but you will not be able to access it on the other network.

  • Stayed December 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hostal Los Volcanes

Address: 16 calle 8-00, Zona 13 Aurora 1, Guatemala City 01013, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites
Hotel Style:
Ranked #5 of 33 Specialty Lodging in Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hostal Los Volcanes 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
Hostal Los Volcanes is located just 600 meters from International Airport La Aurora (walking distance), with more than 7 years welcoming travelers from all over the world we offer you a great spot for a value price. Free shuttle airport pick up / drop off and breakfast always. ... more   less 
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Also Known As:
Hostal Los Volcanes Guatemala/Guatemala City

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