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“Disappointing” 1 of 5 stars
Review of Hard Rock Cafe

Hard Rock Cafe
1a. Avenue 13 street Zona 10, Guatemala City 01010, Guatemala
+502 2332-3862
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Ranked #92 of 270 Restaurants in Guatemala City
Cuisines: American, Latin, Mexican, Guatemalan
Dining options: Reservations, Late Night
Restaurant details
Dining options: Reservations, Late Night
Guatemala City, Guatemala
1 review
1 helpful vote 1 helpful vote
“Disappointing”
1 of 5 stars Reviewed June 28, 2013

Disappointing

It is not a real Hard Rock… I have visited several around the world and this does not comply with the HR standard. Decoration is poor (does not include nothing of Guatemalan rock history), waiters try to be cool but they just end being rude. They changed our table because a friend of the owner arrived and wanted to seat there, so to apologize they try to buy us with a couple of beers. To summarize, a very disappointing experience.

  • Visited April 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Hollywood, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Live Band, Great Staff, Delicious Food!”
5 of 5 stars Reviewed May 24, 2013

I loved this Hard Rock! Better than any other HR I've ever visited. The staff was outstanding, food was fresh and delicious....Live band was spectacular. The Operations Manager, JC, is a super cool guy with great stories. Had a great time with personal service and attention that I've never received at an other HR. Made my visit to Guatemala City extra special.

  • Visited May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
33 reviews 33 reviews
5 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“A Hard Rock with good service???”
3 of 5 stars Reviewed May 3, 2013

I've been to 80+ countries and for some reason run into a HR in a lot of them. It's a great theme and reminds me of home in my early 20's. Loud music and lots of beer. Most HR's have bad food and terrible service, anywhere in the world you go. Want terrible service and to have some wannabe tatted up rocker to hit on your girl, go to the hard rock! That wasn't the case here, they actually had a friendly staff and great service, but at five times the cost of the bar across the street. Good job with the staff and decorations Hard Rock. I just might go to another one...

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
74 reviews 74 reviews
53 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
“Hard Rock is Hard Rock all over the World..”
3 of 5 stars Reviewed April 27, 2013 via mobile

Nothing to write home about, average food, service, drinks watered down. Dessert was great (chocolate brownie). Happy hour music is good, to relax to after work.

  • Visited April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Senior Contributor
32 reviews 32 reviews
12 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
“Great food, superb service.”
5 of 5 stars Reviewed April 24, 2013

You can't go wrong with Hard Rock, and the Guatemala franchise is located in the Zona Viva area, which is safe to walk and within reach of all major hotels. Prices are reasonable, drinks abundant and music excellent.

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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