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“Great value, nice hotel in the most interesting part of the city” 4 of 5 stars
Review of Pan American Hotel

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Pan American Hotel
2.0 of 5 Hotel   |   9A Calle 5-63 | Zona 1, Guatemala City, Guatemala   |  
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10% off in your dinner
Ranked #26 of 47 hotels in Guatemala City
Seattle, Washington
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
99 helpful votes 99 helpful votes
“Great value, nice hotel in the most interesting part of the city”
4 of 5 stars Reviewed March 20, 2013

I found this to be all in all a very good place to stay in Zona 1, the old, historic part of Guatemala City, which is going through a renaissance of sorts with many older buildings being restored and a number of new and interesting cafes and restaurants. The hotel is really right at the heart of the old city, and as soon as you walk out the door you are immersed in a vibrant and colorful street scene. Then when you return and walk inside the hotel you are struck by what a quiet, calm, oasis it is. Our room was simple but adequate. This is certainly not a luxury establishment, but it's clean and well run, and for less than $50 a night in a central location I think it's great value.

The hotel also features an excellent restaurant, with a very nice buffet lunch of traditional Guatemalan dishes.

I know that many tourists choose the big chain hotels in Zona 10, but after we took a cab to that area to have dinner, we were happy to return to the Pan American, where you really feel like you are staying in a foreign city, and not what could be a little piece of Miami Beach. You will hear lots of warning about Guatemala City being dangerous, but in the area around the Pan American the streets are always full of people, so I never felt unsafe.

Room Tip: We asked for a room in the back for purposes of sleeping. I imagine that rooms facing the pedestrian...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 people have reviewed this hotel

Traveler rating
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Oslo, Norway
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 9, 2013

Stayed 4 nights and enjoyed it. A 60 year old hotel in style unchanged located in the historical center of town. If you look for the real old fashioned large bed rooms with charming original decor from the late 40ies,this is it. Over the last 20 years I have stayed here several times, nothing has changed, even the same people working there. Food is excellent, serving both traditional and international cousine. The waiters are dressed in traditional colorful robes.
Sunday special breakfast buffet, a must! and it is open to anyone.
Service is good, rooms are clean. Make sure you get rooms on second level, not on the top floor.
We enjoyed a large triplet room on second level with balcony facing the 6.Ave, now a pedestrian street.
A safe hospitable and economic place to stay. Good value.
Check their web site for more info.
www.hotelpanamerican.com.gt

Room Tip: Rooms on second level have balconies, can be a bit busy in day time, but quiet at night.
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rock Creek, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 5, 2013

After arriving in the late afternoon on Christmas Eve in Guatemala City, our Taxi driver recommend the Pan American Hotel to us.
It's a lovely older hotel, less than 2 blocks from the main square in The old historical area of Guatemala City.
We stayed here 3 nights over Christmas.

Our room was a nice size with 3 twin beds. A lovely large balcony that overlooked a busy walking only street of shopping.
We so enjoyed the views. As it was Christmas Eve when we arrived, the streets were packed with people. The fireworks at midnight went on and on. A real treat.

The room did not have wi-Fi, but it was available just outside our room in the lovely seating area in the hall.

A great breakfast was included in the price. It was served in the lobby. This hotel has lots of old
charm.
The price was very reasonable - around $40US

We left our heavy luggage here for a few days and travelled to Copan, Honduras for the New Year.

The staff were very friendly and helpful.
We will defiantly use this hotel as our stop in Guatemala City. We use to always head strait to Antigua upon arrival in Guatemala, but now that we've found such a good spot in Guatemala City, we can now visit the Capital and experience some of the things a large city has to offer.

Room Tip: Even though there is street noise, the outside rooms with large balconies are the best. There are in...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 27, 2012

A hotel with very nice exterior and interior. Love the old style furniture and the food is delicious. Just two issues: 1) the cleaning lady knocked on the door just a little after 8am and totally woke you up. 2) there was live performance of marimba almost all day in the hallway. It was really loud and wish the volume was lower.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quetzaltenango, Guatemala
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 11, 2012

we live in Xela, but visit the capital frequently for shopping. we like to stay in the historic center, but so far other hotels had disappointed us. Not the Pan American however! The beautiful old building has undergone a renovation, leaving many antique elements in tact. you feel like going back to the beginning of the 19th century, but with the modern comforts of good beds and a nice hot shower. the restaurant serves good food. Large breakfast and many well prepared tipico dishes for lunch and dinner. we also love El Barcito where a charming female bartender serves you 2 drinks for the price of one during happy hour. We found all the staff veryn friendly and helpful. Parking your car is included in the price and that is a good deal being right on the nicest shopping street of the historical center. We will definitely come back often! enitinepnnnion

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 16, 2012

This last month I took a trip to Guatemala and stayed in the Hotel Pan American. The hotel is a very old and historical place with accommodating rooms for a traveler needing the basics. Rooms were clean and my bed was very comfortable. The food in the restaurant is delicious! Although I had difficulty with the front desk on my check out (language barrier), the staff was as helpful as they could be to this American traveler who knows little of their native language.
I would recommend this hotel to anyone I know visiting the heart of Guatemala City!

Room Tip: I didn't get rooms with views. My room overlooked roofs and very little else. Perhaps ask for a...
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  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grecia, Costa Rica
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 26, 2012

This hotel states airport transfer, be warned all they do is call a taxi for you and you dont even know the taxi is there. I looked and looked for the shuttle or something with my name on it , saw nothing...arrived at the hotel, and they tried to charge me 96 Q (around $13) I said no sorry I already paid the taxi to get me here, as there was no one at the airport, the front desk never has change for dollars so don't expect the exchange rate...dont expect double beds as they are all singles (twins)....overall, great for an economical trip but nothing if you are looking for a great memory of Guatemala.

  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pan American Hotel

Address: 9A Calle 5-63 | Zona 1, Guatemala City, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #26 of 47 hotels in Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Pan American Hotel 2*
Reservation Options:
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Also Known As:
Pan American Hotel Guatemala/Guatemala City

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