Considering the safe, nice neighborhood and all of the other hotels in this area, we have always found the Best Western Stofella to be the best choice and the greatest value. We have stayed here numerous times and have not yet been disappointed.
I've read some of the other views about poor staff customer service, but again, we have experienced differently. The staff was very friendly and helpful during our recent stay. They went out of their way to secure taxis, make sure we got a crib for our baby (we didn't make prior arrangements), and had packed lunches ready to go when we checked out at 5am. The room was clean and we had no problems with water temperature or pressure (read in another review). They do offer a nice breakfast buffet as well. There is an Italian restaurant on the premises, but we never ate there - there are too many great restaurants to choose from in the neighborhood!
The hotel is located in a safe zone in Guatemala City and there are plenty of restaurants, hotels, nightclubs, and a mall within safe walking distance. We felt perfectly safe walking around with our two young children (ages 1 & 4) during the day.
If/when we are back in Guatemala we will have no hesitations in staying here again.
- Official Description (provided by the hotel):
- The Best Western Stofella is located in the heart of the zone Viva. We are surrounded by exclusive stores, office buildings, residential areas and an abundance of restaurants and nightclubs. The Best Western Stofella has luxury rooms fully equipped with automatic locks, cable television, analog dial up dataports, electronic safes and hairdryers. The restaurant, China Grill, serves exquisite food or simply order delivery service from the numerous restaurants in the neighborhood. ... more less
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- Also Known As:
- Best Western Stofella Hotel Guatemala City
- Best Western Hotel Stofella
- Best Western Guatemala City
- Guatemala City Best Western
- BEST WESTERN PLUS Hotel Stofella Guatemala/Guatemala City