The owener is a Swiss, and you can tell he wants to provide European standards to travellers in Guatemala City. The hotel is very nice, quiet, small rooms perhaps a bit too dark, but well furnished. No swimming pool. The area is safe, but I would not venture outside on your own after dark.
Food is very good, but perhaps not abundant. Try the guacamole, it is heavenly and by far the best I have had in Guatemala. They should offer more than 2 options for breakfast. If your stay is above 4 days, you will grow tired.
Service is excellent, especially when compared to your average hotel in the country (maybe I was unlucky, but I did not have good experiences). The only odd thing was a woman, possibly one of the owners, who was a bit stressed one morning, and she criticised the waiter in a rude manner just behind the door, where everybody could hear. If you add on top of that that the waiter did not make any mistake and even if, it would have been minor (I know for sure, because it had to do with my table) it was a bit unpleasant and unnecessary. Anyway, rest assured that if they say they will provide you with a service (taxi, alarm, fresh water in the room, etc.) they will, and with a smile. I would recommend it for anyone on a business trip who spends no more than breakfast and dinner in the hotel, because room are cozy, beds comfy and lights warm. But do not bring children, and do not expect any entertainment. The inner patio is perfect for working or chatting in relax.
- Official Description (provided by the hotel):
- Hotel Ciudad Vieja, its a nice hotel, near from the comercial area in Zone 10. ... more less
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- Also Known As:
- Hotel Ciudad Vieja Guatemala/Guatemala City