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“Beautiful hotel, wonderful service” 5 of 5 stars
Review of Hotel Vista Real Guatemala

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Hotel Vista Real Guatemala
4.5 of 5 Hotel   |   Km. 9 Carretera a El Salvador, Guatemala City 01015, Guatemala (Formerly Quinta Real Guatemala)   |  
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$165 (USD)
Ranked #1 of 48 Hotels in Guatemala City
Muncie, Indiana
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Beautiful hotel, wonderful service”
5 of 5 stars Reviewed March 16, 2013

This was my first time in Guatemala City. The hotel was absolutely beautiful. The room was spacious and very tastefully decorated. We slept well in the comfortable bed with firm mattress, soft linens, and warm duvet. The service was excellent in the restaurant and front desk--everyone was friendly and accommodating. The hotel drivers were excellent and were able to get us to where we needed to be even though we did not speak the language. The breakfasts were wonderful with lots of options including an omelet station. I have never had refried black beans with breakfast, but they were very good! Very nice stay! Would stay here again.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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305 reviews from our community

Traveler rating
    201
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43
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Boston, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 31, 2013

We visited Guatemala in December 2012, we could not find our resort because we don't speak Spanish and there wasn't any clear signs of roads or highways. After few hours of driving around, we decided to go to a hotel to spend the night in order to resume our search the following day. We found this hotel, it looks very nice and safe, the staff speak English, the rooms are very well decorated and very clean, the hallway is lit with candles they have a water fall with a nice little pond full of colored fish. Their breakfast was so nice and the dining room is very elegant, their was a live pianist and a clown to entertain the kids. we loved this hotel and wished to spend the whole vacation there.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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chicago
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 17, 2013

Our family stayed here for several days and loved it. The staff were beautiful and so kind to us. We were not sure what to expect coming from the USA with an average spanish vocabulary.

They provided a crib for our baby and such great service. The food was outstanding. We nearly ate every meal in the hotel so we basically tried the whole menu.

The hotel lacked amenities but made up for it with service and smiles.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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dayton ohio
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed December 31, 2012

Certainly were not disappointed at this hotel! Very attentive staff and accommodated our shuttle to/from the airport without a hitch. We stayed here in a quiet room overlooking the lovely gardens. So romantic at night as they set out candles for the walkway in order to pass from the lobby to the tower hotel room area. Large room setting and a very large bathroom. And a note in each room posted that the tap water is actually treated, so it was safe to drink!
The bedding was so comfortable with one of the best ever pillow top surfaces and lovely soft linens. Colonial architecture and similar feeling as when staying in a Spanish Parador setting.
The restaurant was wonderful for breakfasts and lunch or dinner and the Sunday buffet was outstanding!
Certainly I will no longer arrive at the airport and think I must go immediately to Antigua! Come here and relax; everything you need is here! It is also an easy taxi ride to other areas of the city should you want to go to another zone event

Room Tip: Ask for a room 'away' from the restaurant area on the weekend as the receptions and parties...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ghent, Belgium
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 13, 2012

ups:
- quiet, lush, natural environment ideal for relaxing after a hectic day in this city
- old colonial charm and style, but with all the mod cons installed for business as well as pleasure
- very attentive service with a smile
- great breakfast

ok's
- the location is only slightly removed from the city centre, but this is actually a plus for your peace and quiet.
- price is right, not cheap but worth it.

conclusion: i will return!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Mateo
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 6, 2012

I would stay here in a heartbeat again. The location, atmosphere and room quality were all fantastic and it was a relative steal at this price. The hotel was as nice as any found anywhere and the staff was professional and efficient.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bothell, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 3, 2012

This Hotel is very beautiful, in a safe area and staff is "friendly". But, probably best for only business meetings or events I feel. It was very disappointing to me. I have traveled to Guatemala many times.... Too far away from anything. Prices quoted before trip were higher when arriving. Almost all the staff was very friendly but there were HUGE communication problems, which I hold the front desk 100% responsible for. They had no money to exchange when we arrived, no problem, we can wait 30 minutes, One hour later,still no currency. After wasting more time waiting, when we needed to be somewhere, we found out there was a bank RIGHT NEXT DOOR, next to parking lot. Walked over & it was done in minutes....Why not tell us that? Room was freezing cold, when a room service person arrived with our food he commented on how cold it was, tried to fix the heat, could not & said someone would be up to take care of it ....we saw no one. Freezing cold all night. (But the bed WAS really comfortable! ~ would have rather been warm though) Honestly, it was an accumulation of small inconveniences that I never would have expected from a top rated Hotel.

Stayed November 2012, traveled with friends
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Additional Information about Hotel Vista Real Guatemala

Address: Km. 9 Carretera a El Salvador, Guatemala City 01015, Guatemala (Formerly Quinta Real Guatemala)
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Guatemala City
#1 Family Hotel in Guatemala City
#1 Business Hotel in Guatemala City
#6 Romantic Hotel in Guatemala City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Vista Real Guatemala 4.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City

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