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“Great place to stay in Guate. City!” 5 of 5 stars
Review of Barcelo Guatemala City

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Barcelo Guatemala City
4.5 of 5 Hotel   |   7 Avenida 15-45, Guatemala City 01009, Guatemala   |  
Hotel amenities
Ranked #3 of 47 Hotels in Guatemala City
new york
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“Great place to stay in Guate. City!”
5 of 5 stars Reviewed April 26, 2010

My friend and I stayed here for three nights during mid-April. There's were so many great things about this hotel, good location (it's in the middle of the city), great service from staff, wonderful amenities!

I had purchased the 5 day package from gate1.com, and they definitely had set me up at the right hotel. The room was clean! The bathroom was well stocked with anything you might need (with a bottle of complimentry water each day). My stay came with free breakfast! Barcelo had an extensive buffet selection. They served both hot and cold meals. They even had a lady who made fresh omlets to order. I believe breakfast times were from 7am thru 11am. Here's a little tip, If you are heading out for the day, you can even request that they pack you a boxed lunch to go (just let them know the day before - either dial 0 from your room, or ask for it at the front desk). I had an early flight on my last day, and so I called from my room the night before, and the next day at 4:30am, my lunch was ready (didn't have to buy it at the air port). Lunch consisted of a ham/cheese sandwich, a piece of fruit, bag of chips and a juice box.

There's an exit by the elevators, if you leave from that exit (make a left when you walk outside) there were a couple of convenience stores where you can pick up last minute souveniours (I got coffee for $2 U.S. - the airport sold it for $12 U.S.). The spa services were also very cheap! I got a 50 minute swedish massage for under $40 at the hotel. They also have a pool, a jacuzzi, a gym, a spin room, plus a yoga room. If you are interested I think they also have dance/fitness classes during certain times.

They also have a free shuttle to the airport every hour starting at 4am. The airport is only 10 minutes away (but you never hear anything in your your - very well insulated). All rooms have a balony. My room even had bathrooms for me!

Absolutely no complaints about this hotel!!

  • Stayed April 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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601 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 21, 2010

I recommend this hotel to anyone, the location is close to the airport, but we didn't experience any noise whatsoever. The rooms were cleaned, but the bed a bit hard, the breakfast buffet was included in our package every morning and it was great, they had alot of varieties, including somewhat tipical food. We traveled with our 5 year old, and she enjoyed the pool, as it was clean and the water was heated. The area is secured as it is surrounded by other hotels and we felt very comfortable walking a bit late at night. Guatemala is a country not many visit or know about, and I will highly recommend not just the hotel Barcelo, but visiting Guatemala with the gate1.com promotions and take advantage of the clark tours there in the hotel, as they have the best tour guides ever!!!!

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Padua, Italy
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 7, 2010

I have been in many hotels in Central America and the Caribbean during the past 13 years for business travel and beleive this hotel is a great place to stay for business or pleasure when in Guatemala City and have reasonable fares and top service compared to any other in the region.

  • Stayed October 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco, California
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 28, 2010

If this place is in your price range it's very nice. Great clean rooms, only complaint is they smell like smoke. I stayed here 2 separate nights (one at the start and one at the end of my trip) and both rooms were beautiful but a bit smoky. I hear the breakfast is fabulous but didn't have time to get it when it was included and didn't want to pay when it wasn't. It's just 2 blocks from the Zona Viva, across a busy street but one with traffic lights so if you're not afraid of walking around in Guatemala City that gives you easy access to great food and nightlife.

Highly recommend Casa Chapina for dinner in Zona Viva. And check out a few clubs if you are there on a weekend night.

  • Stayed March 2010, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2010

customer service one of the best, very friendly staff, waiter, housekeeper, hostess, front desk etc.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CA
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 11, 2010

I have been to Guatemala 4 times. this time my mom came with. currently living here. and the service was the most excellent of all the places ive stayed. very attentive employees, who are eager to help at any moment. we didnt eat at either of the restaurants. The gift shop has a very good selection of typical artisan gifts. The location is perfect. in walking distance of malls and many restuarants clubs, grocery stores.

  • Stayed January 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florida
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 23, 2010

We took a trip to Guatemala in Jan. 2010 with Gate 1 and loved it. TACA Airlines was great, Barcelo Hotel in Guatemala City was great, tour to Antigua and market in Chichicastenenga were mindboggling, our guide was great and our group was fabulous. We had a lot of fun.
After the Gate 1 tour, we stayed another 5 days in Guatemala City. Saw our sponsored child through Children International for the first time after having her for 14 years. That was wonderful. Visited the Zoo TWICE, it was so enjoyable. Walked all over the city. Didn't find it as dangerous as what people said. Found the Guatemalan people to be very friendly and helpful and appreciative of anything you give them. And the arts and crafts items in that country are incredible.

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45, Guatemala City 01009, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Guatemala City
#2 Romantic Hotel in Guatemala City
#2 Luxury Hotel in Guatemala City
#3 Family Hotel in Guatemala City
#4 Business Hotel in Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Official Description (provided by the hotel):
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 383 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 
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Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Marriott Guatemala City
Guatemala City Marriott
Guatemala City Barcelo

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