We stayed here on two different occasions on a recent trip to Guatemala City. The first stay we had a room on the 5th floor. The room was not near the elevator and was a much nicer room than the room we stayed in on our last day in Guatemala. Also, the first room had a little more space in it than the second room. During the second stay our room was right next to the elevator which was bad. We were on a lower floor during the second stay. It was a noisy stay and to top that the the people in the room right across the hall from ours were having a loud party. Men kept going in and out of the door and yelling in the hallway and the door was slamming shut. I called the front desk and reported the noise to them. They did send a security person up to our area and the noise level seemed to improve. I do believe that security spoke to persons in the room and then waited for a short time out in the hallway to listen in an attempt to see if the noise ceased. For their efforts the hotel is commended in responding so quickly to my complaint.
Rooms were clean and well appointed. Bathrooms are small. Towels, etc were good. Amenities were also good. Bathrooms were clean. The hair dryer in the second room in which we stayed did not work. When I called front desk to report this they immediately sent up a portable hair dryer for me to use. Lobby and dining room were well kept and clean. Staff are friendly and helpful. Our second stay in the Barcelo was only for one night.
- Official Description (provided by the hotel):
- The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 383 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more less
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- Also Known As:
- Barcelo Guatemala City Hotel Guatemala City
- Marriott Guatemala City
- Guatemala City Marriott
- Guatemala City Barcelo