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“Safe, clean, comfortable” 4 of 5 stars
Review of Barcelo Guatemala City

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Barcelo Guatemala City
4.5 of 5 Hotel   |   7 Avenida 15-45, Guatemala City 01009, Guatemala   |  
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Ranked #5 of 47 Hotels in Guatemala City
Burlington, Canada
Top Contributor
69 reviews 69 reviews
44 hotel reviews
Reviews in 50 cities Reviews in 50 cities
214 helpful votes 214 helpful votes
“Safe, clean, comfortable”
4 of 5 stars Reviewed February 11, 2013

Great choice near Guatemala City's La Aurora International Airport. Free shuttle is easy to find outside the airport and operates frequently (at least every hour).

Nice hotel with excellent security. Very helpful staff, most if not all speak English. Special mention to Fernanda at the front desk and Fred in the Business Center.

Varied restaurant and bar selections. My rate included the breakfast buffet, which was excellent - huge selection and variety including a omelette station.

Huge room - mine was on the 9th floor, "older tower", corner room, overlooking the airport and volcano. Stunning view and two balconies! Highly recommend. Don't worry about airport noise. There are few planes and with the windows closed you barely hear them.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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653 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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Orr, Minnesota
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
Reviews in 33 cities Reviews in 33 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 11, 2013

The tour we took chose this hotel for our stay at the beginning and at the end. I can't comment on the price since it was included in our tour fee. It's a very decent hotel, with a spacious common area. The room was a typically nice room in a typically nice hotel. The breakfast and evening buffets included many very good dishes; the pool water was warm; there's a nice gift shop for those who didn't buy quite enough on their stay in Guatemala. If I were to go back to Guatemala City on my own, I wouldn't hesitate to stay here.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lake Atitlan
Top Contributor
151 reviews 151 reviews
38 hotel reviews
Reviews in 47 cities Reviews in 47 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed February 10, 2013

This is a very large hotel, with lots of shops, restaurants, and cozy places to sit and rest. The restaurants are very good, however expensive by Guatemala standards. The breakfast buffet goes on for yards, literally more than 100 feet long. If you count your breakfast experience by the foot, then you will be in heaven.
The beds are the most comfortable of any hotel I have experienced in Guatemala, hands down. The location is good and convenient. They charge an extra $5 per device (not per room) for internet. That can add up if you have a couple of laptops. I will be back for another visit.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 10, 2013

On arrival from the airport I was pleased to know the hotel was so close to the airport as I was exhausted after travelling from Australia. The check-in service was quick and friendly and the room was fantastic. The next morning I had a fantastic buffet breakfast overlooking the pool area and wishing I had decided to spend more than one night here. I was even more impressed when my shuttle bus to Xela did not turn up and all the effort the staff went to help. I would definitely recommend anyone to satay here and I will also stay here again.

Room Tip: I was in room 369 which seemed to be towards the back of the building. Very quiet.
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canton, Michigan
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 3, 2013

The Barcelo Hotel was located within 10 -15 minutes from the hotel. My husband and I stayed there two nights at the beginning and one night at end of our tour of Guatemala in Jan. The first two nights our room had a bad aroma, but when we returned at the end of the tour, we had a better room. The rooms had been updated, but it still had an old feeling to it. The stores within the hotel had a nice collection of Guatemalan products, and the personnel were helpful. The lobby and other facilities within the hotel are beautiful with outstanding architecture features. There are three restaurants in the hotel, but we ate the buffet meals at the La Vista all of the time. At breakfast individual fresh omelets and eggs can be prepared, and at lunch and dinner fresh individual stir fries are made as desired. Ana, a server at our table, was very attentive to our needs each morning. Guards are posted at all entrances and throughout the hotel in the public areas. When we entered the hotel at our arrival, there was a huge festive, traditional, ceremonial carpet made out of sawdust that had been painted with colorful designs. The desk personnel were helpful and graciously exchanged US money into Guatemalan money at a good exchange rate. Wifi was expensive, and there was a charge to use the computers in the business center. However, one could use the computer in the business center to print boarding passes. There is a supermarket within two blocks of the hotel.

Room Tip: Try to get a room with a view of the volcano.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 2, 2013

A friend who frequently travels to Guatemala City recommended the Barcelo, and I have to say it is a good hotel at a fair rate. The hotel isn't brand spanking new, but it is clean and the room was quite nice. My biggest gripe with this hotel is that internet access was not included with the room, and it was expensive. I opted instead to use the internet in the business center, which just wasn't as convenient as having it available in the room. Others hotels I stayed in on this trip always had free wi-fi included. There were also a couple of mistakes made with our reservation and with housekeeping, but nothing major. As the Barcelo is somewhat cheaper than most of its competition in this part of town, it is a good bet.

Room Tip: higher floor is better
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
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Conroe, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 19, 2013

I've been to lots of cities in central America. This has been one of the nicest hotels. The staff is friendly, everything was spotless, the views are great and the wifi is strong (enough for emailing etc). I would advise you negotiate the rate though. We were able to get $70 USD per night including a full breakfast. The food prices are too high in my opinion. The dinner buffet was $22 USD which wasn't worth it in my opinion. The beds were a bit hard, which seems to be a common trend in central America, but enough rum solves that problem!

Room Tip: Ask for a room with a balcony. If they have it available they'll accommodate you at no addition...
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45, Guatemala City 01009, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Guatemala City
#2 Romantic Hotel in Guatemala City
#3 Best Value Hotel in Guatemala City
#3 Luxury Hotel in Guatemala City
#5 Family Hotel in Guatemala City
#6 Business Hotel in Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 395
Official Description (provided by the hotel):
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 383 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 
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Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Marriott Guatemala City
Guatemala City Marriott
Guatemala City Barcelo

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