Transportation to the airport is complimentary with the reservation and it’s only about 5 minutes ride to it. The staff is very professional, friendly and willing to accommodate you. Fred was on duty when we checked-in and requested a room with the view of the volcano and he went out of his way to comply. This was great because atop our balcony, we enjoyed looking over all the city lights while having a drink and feeling the cool breeze while watching the volcano‘s activity early in the morning. The rooms are clean, comfortable and modern in décor. The complimentary breakfast is exquisite, providing an extensive variety of local Guatemalan dishes as well as all the classic breakfast trimmings. I was complementing the chef on this meal and he said, wait until you taste the lunch menu. Unfortunately we were not there at lunch time but judging by the breakfast selection, I’m sure it’s very good. Spa and swimming pool are available as well as a few shops to browse and purchase last minute souvenirs or necessities. The display of an “alfombra”, a multicolored saw-dust stencil-like artistic rug creation such as are found all over the city’s streets during Holy week festivities, gives it an authentic and unique cultural feeling to the decorations of the building.