This hotel represents excellent value.
The one negative is that the public areas could use a paint touch up.
That said, the hotel is excellent. Visually, it has a soaring atrium and my rooom was excellent: large and aesthetically appealing. The staff were extremely friendly, welcoming, and helpful.
The gym is reasonable. Room service was of a timely nature and represented reasonable value. The Sunday buffet was excellent.
Finally, management are to be commended. In December, my flight was cancelled at the last minute by American Airlines and the hotel refunded my money.
Excellent service and excellent value.
- Official Description (provided by the hotel):
- Was inaugurated on November 1st, 1996 under Hyatt International ® direction, On June 30TH 2001 starts as Grand Tikal Futura. Grand Tikal Futura is a five stars category hotel, located minutes away from “La Aurora” International Airport, in the biggest commercial and industrial development area of Guatemala City. The Hotel is part of the Tikal Futura complex that includes 18,000 m2 of space for offices, located at the “Sol” and “Luna” towers with nineteen levels of offices with four elevators in each tower. The shopping mall has 200 stores divided in five different worlds: kids, home, fashion, sports and electronics. “Planeta Maya” counts with eighteen bowling lines, house of terror, arcade, Gotcha, movies, theatre. We have three auditoriums (Cancuen, Ceibal, Mirador), where all the corporate activities, training, classes, and others take place. Facilities allow participants to be located comfortably and with modern set up, that today a professional needs ... more less
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- Also Known As:
- Hotel Grand Tikal Futura
- Grand Tikal Futura Guatemala City
- Grand Tikal Futura Hotel Guatemala/Guatemala City