I feel the hotel is beautiful and it has a great location but the service is very poor and they are not friendly at all. I found the people working at the reception to be rude and uneducated. When I asked for directions, to get somewhere, they all looked at each other not knowing how to help me. I have stayed at this hotel many times before, but it appears as if it is going down hill. I also ordered room service which the food made me very sick the same night. I cancelled the last few days of my reservation and stayed at the Barcelo which was so much nicer.
- Official Description (provided by the hotel):
- Was inaugurated on November 1st, 1996 under Hyatt International ® direction, On June 30TH 2001 starts as Grand Tikal Futura. Grand Tikal Futura is a five stars category hotel, located minutes away from “La Aurora” International Airport, in the biggest commercial and industrial development area of Guatemala City. The Hotel is part of the Tikal Futura complex that includes 18,000 m2 of space for offices, located at the “Sol” and “Luna” towers with nineteen levels of offices with four elevators in each tower. The shopping mall has 200 stores divided in five different worlds: kids, home, fashion, sports and electronics. “Planeta Maya” counts with eighteen bowling lines, house of terror, arcade, Gotcha, movies, theatre. We have three auditoriums (Cancuen, Ceibal, Mirador), where all the corporate activities, training, classes, and others take place. Facilities allow participants to be located comfortably and with modern set up, that today a professional needs ... more less
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- Also Known As:
- Hotel Grand Tikal Futura
- Grand Tikal Futura Guatemala City
- Grand Tikal Futura Hotel Guatemala/Guatemala City