This hotel has a lovely lobby and nice rooms. Offers all the amenities of a typical Westin including the extremely comfortable Westin heavenly bed. Rooms are average size with a large bathroom. The front desk staff was professional, pleasant, and helpful. Location is good--in walking distance to a few boutiques and restaurants. Close to a mall with a small food court. The only negative I experienced at this hotel was the airport shuttle. There is a posted schedule for the shuttle--it runs every 30 minutes from the hotel to the airport. I came 10 minutes before the scheduled departure and waited 40 minutes and still there was no shuttle. Multiple times I was told by both to the front desk staff and the bellhop that the shuttle was 5 minutes away. Finally I insisted that the hotel pay for a taxi to take me to the airport. After a total of 50 minutes, the shuttle still had arrived. No explanation to why the shuttle never showed, but they did pay for the taxi ride to airport. Despite the shuttle mess, I would stay at this hotel again if I find myself in Guatemala City in the future.
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- Also Known As:
- Westin Camino Real Hotel Guatemala City
- Westin Hotel Guatemala City
- Westin Guatemala City
- Guatemala City Westin
- The Westin Camino Real Guatemala/Guatemala City