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“The type of hotel you always hope to find - but rarely do.” 4 of 5 stars
Review of Dai Nonni Hotel

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Dai Nonni Hotel
3.0 of 5 Hotel   |   15 Av. "A" 5-30 zona 13, Guatemala City 01013, Guatemala   |  
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Hotel amenities
Ranked #5 of 47 hotels in Guatemala City
London, United Kingdom
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
“The type of hotel you always hope to find - but rarely do.”
4 of 5 stars Reviewed August 8, 2013

We've stayed here now 2 1/2 times. 2 1/2 because when we were last there we changed our plans, left our luggage with them and headed off to Antigua for a few days. Was this a problem? Absolutely not. And that really sums up the hotel. Nothing is too much trouble and everyone from the owner down will go the extra mile to help their guests in whatever way they can. All the normal stuff like pickups (from wherever), transfers, onward bookings, etc up to offering to walk with you to find a delicatessen.

The rooms are clean and spacious and ours came with microwave and fridge. There's no restaurant (except for breakfast), but they have the menus of the local restaurants that offer delivery, there are supermarkets (and that deli!) within walking distance and the hotel will happily lend you everything else you need cutlery, wine glasses, corkscrew etc - so you're set.

I don't know if/when we'll visit Guatemala City again, but I do know that if we do we'll always stay at Dai Nonni!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, August 11, 2013
Google Translation
Apreciado samarangba1:

Para el personal de Dai Nonni Hotel has ido un gusto tener alojadas a personas tan simpàticas y encantadoras como ustedes.
Valoramos su tiempo dedicado a escribir un comentario sobre nuestro hotel y esperamos poder contar con su próxima visita a nuestro bello país.
Reciban un atento saludo de parte de todo el personal.
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99 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • German first
  • Italian first
  • Spanish first
  • Any
English first
Palm Springs, California
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 6, 2013

In my view this is hardly a hotel and is more a guest house or small inn. The area is a bit spotty and for these prices you might as well stay in the Zona Viva in a better area with better access to night life and restaurants. You may like me get the impression it is close to the airport but not really. Thank God I was awake all night for an early a.m. international flight as the wake up call and cup of hot coffee promised were not there. I had to awaken the on site employee! When brought to the attention of reservations and management the replies were lame and too little too late. Frankly it is baffling to me that this place won a TRIP ADVISOR award hanging at the desk.
You can do better at a similar place nearby at almost half the price or pay just a bit more and be in the Zona Viva where the action is! Bring your own alarm clock and the bugs are biting here too in the Rainy Season so bring your OFF as well. SIGH!

Room Tip: Best room is Number 7 in my view and was lucky to get it.
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  • Stayed August 2013, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, August 13, 2013
Google Translation
Estimado LS M:

Muchas gracias por su tiempo dedicado a escribir.

Por su nivel de instrucción, conoció la ciudad de Guatemala, sino toda por lo menos las partes mas visitadas, por lo que no logramos entender sus comentarios y confusión con respecto a la ubicación del hotel, porque este hotel, siempre ha estado en el mismo lugar, nunca se ha mudado de sitio. Siempre hemos estado a una cuadra de la Avenida de las Américas, la principal avenida de la capital y continuación de la Avenida de la Reforma contigua a la cual se entra a la Zona Viva que tan bien conoce y aprecia. Esta ubicación también significa que estamos a 2 cuadras del aeropuerto, físicamente hablando y a 2.5 km. del ingreso al edificio del aeropuerto Internacional La Aurora. Nuestro anuncio tiene la misma dirección y nos parece extraño que se haya confundido al escogernos para hospedarse.
El precio también lo conocía desde antes de trasladarse desde el lugar donde estaba.
Todas las habitaciones cuentan con reloj despertador en la mesa de noche. El café y el lunch le fueron entregados y el transportista se presentó 15 minutos antes de la hora que había solicitado.
Dai Nonni Hotel no es para un día, es para mucho tiempo y seguiremos luchando para hacer las cosas siempre bien con buen ánimo y con muchos deseos de atender a nuestros actuales y futuros huéspedes con el cariño de siempre ya que nos han honrado con sus maravillosos e interesantes comentarios.
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Monroe, North Carolina
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 9, 2013

We stayed one night because we had an early morning flight. The staff is very friendly and helpful. Since we were leaving in the morning before breakfast would be served, the staff prepared a bag breakfast for us to take with us. They also had coffee ready for us first thing in the morning. They called a taxi for us that arrived on time. As others have mentioned, it is a hard hotel to locate. But unfortunately, we were disappointed in the quality of the rooms. The reviews are very positive but little is said about the rooms. They are very basic and the mattresses are thin. I don't think I would stay here again.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, July 14, 2013
Google Translation
Apreciada huésped:

Muchas gracias por escribir a través de Tripadvisor. En Dai Nonni Hotel valoramos tanto los buenos comentarios como las criticas.
Para el personal del hotel ha sido gratificante saber que el servicio fue de su agrado.
Queremos aclarar que constantemente estamos realizando mejoras, para poder ofrecer a nuestros visitantes un mejor confort.
Agradecemos que nos haya incluido en su viaje a Guatemala y que haya disfrutado su estancia en nuestro bello país.
Un atento saludo de parte de todo el personal.
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San Andreas de Itzapa, Guatemala
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2013

Like all addresses in Guatemala it was a little difficult to find but don't give up it is worth the extra effort.
The receptionist was excellent. The only thing she wasn't able to handle was the ability to explain the name to us. Sounds oriental to me.

The room was immaculate. We walked to a near by Pollo Comparo and had dinner since the hotel restaurant was closed. We felt very safe which is rare in Guatemala city.

We got up and left at 4:30AM and they had a sack with rolls and fruit etc that were certainly welcomed as we waited to check into our flight.

Overall, for the price this is an excellent value. We have stayed in several hotels in Guatemala city and will chose this for future use.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, July 14, 2013
Appreciated revyoung1352

We are delighted by your comments and appreciate the time spent writing.
it a pleasure for us to have him back as a guest.
Staff greetings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
95 reviews 95 reviews
71 hotel reviews
Reviews in 67 cities Reviews in 67 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed June 20, 2013

We stayed at the Dai Nonni Hotel for one night in June 2013. Great location, just a short taxi ride away from the airport. The staff could not have been more helpful - letting us get settled before we checked in and paid, ordering us a taxi for the morning, bringing us tea and coffee plus a packed breakfast to take with us. Quiet, clean,and comfortable with a good shower and internet connection. Excellent in every single way!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, July 14, 2013
Apreciada LizaZevi:

Dear LizaZevi
We greatly value your feedback and we are pleased to have met his expectations.
We hope to have the opportunity to serve in your next visit to our beautiful country.
Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 19, 2013

Arrived at the hotel at 9pm (about two hours later than planned) - they were ready for us.
We got a welcome drink and the clerk at reception was superb - we got all the information we needed, ordered food (you can either get something light from their room service or order a takeaway for which they have an up-to-date folder), booked a taxi for a 5am departure, and successfully tested the WiFi. We were also asked if we wanted tea/coffee prior to departure (4:45am) and asked if we wanted a 'packed breakfast' to take with us to the airport. Both breakfast and coffee were waiting for us when we got up.

They could not have been more helpful or efficient - everything worked!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, August 11, 2013
Google Translation
Apreciados Yonniz:

En Dai Nonni Hotel estamos muy contentos de que el servicio haya sido de su agrado. Muchas gracias por tomarse el tiempo en escribir tan buen comentario, que nos tiene muy motivados.
Esperamos tener la oportunidad de atenderlos en su próxima visita a nuestro bello país.
Saludos de todo el personal.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2013

This hotel is great! The staff was very friendly and helpful, and the hotel itself is charming. They arranged for us to be picked up at the airport in the evening, and called a taxi for our early flight in the morning. We ate dinner at the hotel restaurant, which has a lovely patio seating area, but there are also several takeout options nearby. Breakfast was included with our room, but since our flight was so early, they packed us a light breakfast.
This hotel felt very safe, and was decorated with nice attention to detail. Most of all, we appreciated the friendly staff who made our stay great!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dai Nonni Hotel

Address: 15 Av. "A" 5-30 zona 13, Guatemala City 01013, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Room Service Wheelchair access
Hotel Style:
#3 Best Value Hotel in Guatemala City
#5 Romantic Hotel in Guatemala City
#6 Business Hotel in Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Dai Nonni Hotel 3*
Official Description (provided by the hotel):
The decoration with mahogany, cedar and pine offers our guests a cozy atmosphere, warm and quiet together with personalized service and style ... more   less 
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Also Known As:
Dai Nonni Hotel Guatemala/Guatemala City

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