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“Shopping, charm and more shopping!” 5 of 5 stars
Review of Mayan Inn

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Mayan Inn
3.0 of 5 Inn   |   3a Avenida 8a Calle 1-91 Diagonal Santo Tomas, Chichicastenango 01013, Guatemala   |  
Hotel amenities
Certificate of Excellence 2014
Boca Raton, Florida
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
47 helpful votes 47 helpful votes
“Shopping, charm and more shopping!”
5 of 5 stars Reviewed March 25, 2014

I visited this inn with a Gate1 tour last year in July. We arrived there prior to market day so we could see them setting up. Although it is a long and hilly drive from Guatamala City, it is so worth it. You will see all the locals out and about conducting their business and selling you, selling you and selling you on market day.

I had a warm welcome, and an extremely charming room. No TV, blowdryer, or anything special like that, but you are in the heart of a true Guatamalan native town and I would not have wanted it any other way. The restaurant was charming as well - I hate to keep using that word - but it just was!!! The food was good and we were treated to a dance presentation by some local children all decked out in their local garb and masks. The wait staff was pleasant, very efficient and all smiles. There were gardens within the rooms and in front of the restaurant. In them, you truly felt like you were someplace else - far, far, away. There were parrots and other colorful birds all around. This building is so old an authentic that you just feel it all around you. At night, a really old chap comes around to light your fireplace. There was a security guard that protected you at night.

Okay, but let's get to the real nitty gritty of this review. The reason why you travel on bumpy roads and across the vast landscape of mountains and greenery here, sometimes holding in your desire to go to the bathroom because the rest stops may be somewhat "different" than what we are used to, is to get to the shopping. There's no and ifs, or buts around this. But what shopping there is! As far as markets go, this one is verifiably local and authentic. Guatamalans from all over come here to shop, eat, buy and sell materials, food, crafts, cloth, shoes, bags, weavings, rugs, keychains, scary masks, lace, flowers, even cotton candy and yes - chicken pot holders and tons of colorful cloth bookmarks with tiny little woven dolls on them. Streets are hilly, steep and can be slippery but you will see natives interacting among us, right outside this little inn. The market opened at 6am and I was outside at 5:55 ready to start my shopping day! You want to get outside early because there is a flower market directly in front of the ancient church that is also steps away from this inn. You can go in and watch the mass, however there are some rules which your tour guide or the front desk can advise you on. You will see women carrying children on their backs, food you never imagined being cooked in front of you, the crazies things on people's heads and yes, chicken pot holders and colorful cloth bookmarks. Bargaining is the norm here and if you can get a good deal on a bulk package of these bookmarks (yes, bookmarks - remember those for all you kindle and e-readers?), they do make lovely gifts along with, well, a chicken potholder, and a bulk package of cloth magnet dolls, and cloth pens with dolls hanging off the top. This market will amaze you down any street you turn and the inn is the comfortable reward after such a busy shopping day. Just make sure you are firm with the little kids who will follow you for miles to buy their - chicken pot holders and bookmarks. Of course, I bought them, but once you buy just be firm on "no more" or carry some small trinkets like pencils, stickers, erasers to give them - they will light up like a match for you.

So, I give this inn all thumbs and fingers up - it's an experience, along with the market, that you will not want to miss and that will stay with you in your heart and mind. I know it sounds corny, but it's true. And I'm sure you can find someone who will love getting a chicken potholder and a colorful cloth bookmark. I actually gave the bookmarks and pens to my local librarians and they were so grateful to receive them!

And as for those (heaven forbid) that are not shopaholics - the curioso of local life, activity, and visual feasts will keep you busy and entranced while your significant other bargains for those - well, you know - chicken pot holders and colorful cloth bookmarks! Don't miss this experience!

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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151 reviews from our community

Traveler rating
    50
    74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Jackson, Michigan
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2014

Nice place with a homey charm. Loved the fireplace they have in each room. Comfortable lodging with an old world charm and delightful staff. Nice little menu in the restaurant, and if you're there for the Chichicastenango market, well that is but a mere step or two down the road. Would return.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Top Contributor
140 reviews 140 reviews
56 hotel reviews
Reviews in 66 cities Reviews in 66 cities
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed February 19, 2014

The inn comprises a charming old Spanish Colonial building and a newer structure across the street. The grounds are lovely and very well tended. The service is excellent, the guest assigned a Mayan garbed attendant for the duration of his stay. The dining room is comfortable and the meals are good. The location is immediate to the central plaza, location of the twice weekly market, one of the a best in Guatemala for native textiles and bargains. Unlike some few other commentators on this site, I did not experience any difficulty with hot water, which I found to be adequate. Do remember, however, that, like much of the rest of Guatemala, the water is not potable! One serious objection I do have is the hotel practice of cleaning the floors ( rooms and halls ) daily with kerosene, which emits a choking, nauseating vapor for some hours after the initial application. Anyone with chemical sensitivity would do well to seek other accommodations. If I were to return to Chichi, I would wish to stay at the Mayan Inn, but only if the management has selected a less toxic cleaning product.

Room Tip: Suites, obviously, are to be preferred for roominess, and the better doubles. Other rooms are rather...
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark R, Manager at Mayan Inn, responded to this review, February 23, 2014
Dear Guest:

Thanks for your for staying with us and for your comments, we appreciate to know that you found the service excellent, and that you like the location, dining rooms, and meals.

Regarding our cleaning practices, please notice that we care about the smell sensitivity of our guests. The local custom in Guatemala on floors dated back like ours over 80 years, it is to use kerosene as it picks up all the dust and also keeps the floors shining as new. We have tried other product available in Guatemala, but the results have not been as good as with kerosene. For this reason, we have kept using kerosene to clean our floors and use it early in the morning on Wednesdays and Saturdays as guest arrive in Chichicastenango late in the afternoon exclusiverly for the market which is on Thursdays and Sundays and usually the scent has gone away.

Once again thank your recent stay with us and we will look forward to having you visit us again in the near future.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 18, 2014

We traveled on a Gate1 tour to Guatemala and thoroughly enjoyed our stay at the Mayan Inn in Chichicastenango. The Mayan Inn has a great location on the quiet end of town but close to the market which takes place two times a week. Staff was very attentive taking care of our needs even down to lighting the fire in the charming fire place which is in every room. The hotel provided a welcome cocktail in the bar our first night and also provided Mayan folklore entertainment in the dining room while we were having dinner. Everything about the hotel was quaint and interesting from the atrium gardens to the antiques in every room. I would highly recommend this place to stay.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tyringham
Top Contributor
101 reviews 101 reviews
15 hotel reviews
Reviews in 51 cities Reviews in 51 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 18, 2014

We to stayed here s part of a package while touring Mayan ruins in Guatemala. Originally built as a private home with 35 rooms for the owners guests to come & visit and now a World Heritage Site. The inn is on both sides of the street, has numerous gardens, is brim filled with antiques, artwork, Mayan artifacts. Our room reminded us of Edna St. Vincent Millays Greenwich Village, NYC home in that it too was 9-1/2 feet wide. A felted wool Guatemalan coverlet kept us cozy in our room. Our server came in after dinner to light a fire in the tiny fireplace. Servers wore native dress while serving dinner and breakfast which were included. But, you have to pay for beverages and water. A welcome drink was included in their bar as well as after dinner entertainment. During dinner there was a performance by children in cultural native Mayan dress. We stayed on a Saturday night and dearly Sunday morning the village was alive (right up to our doorstep) with the market in full swing.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annandale, Virginia
Top Contributor
187 reviews 187 reviews
21 hotel reviews
Reviews in 69 cities Reviews in 69 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed February 13, 2014

Located in the Village of Chichicastenango (ChiChi), The Mayan Inn was opened to customers in 1932. Every room is its own museum, there are 30 rooms built around a beautiful court year. When you arrive you are assigned an attendant that takes care of your every need. He will serve you dinner, light the fire in your room (each room has their own fireplace and supply of firewood), and carry your bags. Rooms are primitive with the bare necessities but beware Hot Water is limited and is merely tepid. Food is mediocre but there is a band and show that is included. This was an experience that all that go to Guatemala must enjoy if not to simply say that you have been there.

Room Tip: Ask for a ground floor around the court yard.
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  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chico, California
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 10, 2014

We stayed here as part of our group tour package. The inn is very charming and filled with beautiful antiques. The only heating is the fireplace which your assigned room server will light for you. Our room was very clean, however there was no electrical outlet in the bathroom and I did not realize it until after I washed my hair. The only outlet was near the bed, and I had to remove a small (8x10) mirror from the wall and prop it on the bed so I could fix my hair. It was very cold, so I could not go out with wet hair. Basically, I was freezing all night, and the bed was very uncomfortable. I am not complaining about the hotel, just feel that guests should know what to expect. Take warm clothes and socks. The Mayan Inn is worth a stay. It's beautiful, historic, and the staff is very friendly and helpful. As other reviewers have stated, the food is not fantastic, but it's not that bad either. You are at the mercy of the hotel, because everything closes early. If I ever return to Chichi, I will stay here.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mayan Inn

Address: 3a Avenida 8a Calle 1-91 Diagonal Santo Tomas, Chichicastenango 01013, Guatemala
Location: Guatemala > El Quiche Department > Chichicastenango
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Chichicastenan...
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mayan Inn 3*
Number of rooms: 30
Official Description (provided by the hotel):
The Mayan Inn opened its doors back in 1932, it was designed from the beginning to be a hotel museum by it's founder Mr. Alfred S. Clark, who patiently started this magnificent collection of Spanish colonial antiques collecting every door, table, chair, bed, chest, trunk, etc. That are today part of the decorations of this magnificent hotel. The Mayan Inn's private collection of paintings are priceless with original master pieces from Humberto Garavito, Alfredo Galvez, Antonio Tejeda, Carmen Pettersen, among others. The hotel is located in the heart of Chichicastenango with in walking distance of the market, church and cemetery. ... more   less 
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Also Known As:
Mayan Hotel Chichicastenango

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