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“Very enjoyable but it is what it is” 4 of 5 stars
Review of Santo Tomas Hotel

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Santo Tomas Hotel
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7 Av 5 - 32 Zona unica, Chichicastenango, Guatemala   |  
Hotel amenities
Berkeley
Top Contributor
124 reviews 124 reviews
21 hotel reviews
Reviews in 38 cities Reviews in 38 cities
64 helpful votes 64 helpful votes
“Very enjoyable but it is what it is”
4 of 5 stars Reviewed December 14, 2011

You go to Chichi for the market, and the night before you stay in town to avoid the early morning tourist bus rush. There are other things well worth doing in Chichi and I review them elsewhere.
The Santo Tomas can only be described as unusual. Donia Inez has been adding on to this place for years. It goes on and on. Of course there are saints and artifacts all over the place, it's Guatemala.
You must pick your room with some care. DO NOT face the front street or the gas station. Go for 2nd floor in the back. Bikers_Mom covered a lot of what's good. Comfortable king bed, good service, nice (better than nice) fireplace. The bathrooms are awful but it's only for one night.
It and the Mayan Inn are the places where most groups stay so big crowds in the beautiful dinning room for breakfast are a given.
It's not resort living but great for what it is.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 reviews from our community

Traveler rating
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    45
    23
    3
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Middlebury, Vermont
Top Contributor
209 reviews 209 reviews
68 hotel reviews
Reviews in 101 cities Reviews in 101 cities
279 helpful votes 279 helpful votes
4 of 5 stars Reviewed June 17, 2011

Our room had a king bed and fireplace - much needed that cool June evening! Both sides of the room opened into the courtyard, a more desirable location than rooms with windows onto the street. There is a comfortable bar/sitting area with wireless internet access. Dinner at the restaurant was barely adequate, but breakfast was decent. Note: beginning about 4 am Sunday morning locals began setting off loud firecrackers (M80's?) multiple times until about 6:30 am.

Room Tip: Ask for a room not on the street.
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  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed June 12, 2011

I stayed here with my family for one night and the experience was unpleasant. For starters, the hotel was filled to the brim with images of saints and religious artifacts even in the room, to the point of being quite creepy (there were religious statues and a priest's soutane in my room). The room was very dusty and cold. The bathroom was equally stingy. To add to that, all the lights in the halls were all turned off at about 10.00 and the water heaters at 11.00.

The staff were polite but the service was still average.

I would not recommend an overnight stay in Chichi, if only for the lack of decent accommodations. The visit to Chichi can be done extensively in 5 hours with a base at Lake Atitlan or Panajachel.

  • Stayed June 2011, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 15, 2011

Stayed one night here, lovely hotel but empty and slightly spooky. Lack of other guests may be due to the high price of room.

Room was huge and clean with very comfortable bed. Didn't eat in restaurant as breakfast not included.

During day Hotel appears to be the collection area for coach tours (and threadbare parrots...).

  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, England
Top Contributor
129 reviews 129 reviews
52 hotel reviews
Reviews in 69 cities Reviews in 69 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 12, 2011

This is ideal especially if you are staying in town on the night before the market. Rooms are a good size and quite comfortable, although no room safes. There is a safe at reception and it is a good idea to make use of it if you are visiting the crowded market. Breakfast is served by waiters an there is a good choice.
Free wifi throughout most of the hotel

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 22, 2011

The only nice thing about this hotel is the garden in the center and the big buckets with callalilies they have everywhere in the corridors.... the rooms are very basic and the beds are extremely hard, not much different than sleeping in the floor. It was very cold at nigh and the only heating in the room was a small fire place at the entrance which was divided form the bedroom by a wall, so there was no heat at all in the actual bedroom and the fire anyways died after an hour or so. There are no amenities of any kind, and forget about trying to sleep late or take a nap... there are loud parrots in the garden, and a band playing marimba (which can be nice for a while but becomes very loud and irritating). There are not safes in the rooms and signs saying the hotel does not take any responsibility for stolen valuables... It was a little unsettling as the hotel is very opened and the rooms are all overlooking a central courtyard that has very easy access from the street. That said, the hotel has an excellent location and it seems clean, but for what they offer the rates should be less than half of what they are. I am not sure there are many other choices that would be any better in town.

  • Stayed February 2011, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Denver, Colorado
1 review
1 of 5 stars Reviewed December 12, 2010

This hotel is extremely overpriced for what it offers. There are similar quality hotels for significantly less money. Perhaps being in Lonely Planet made them think too highly of themselves. They added charges anyway they could. Further, they have unsightly, sick looking parrot with their wings clipped on perches in the courtyard.

  • Stayed December 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santo Tomas Hotel

Address: 7 Av 5 - 32 Zona unica, Chichicastenango, Guatemala
Location: Guatemala > El Quiche Department > Chichicastenango
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 5 Hotels in Chichicastenan...
Price Range (Based on Average Rates): $
Number of rooms: 43
Also Known As:
Santo Tomas Chichicastenango
Hotel Santo Tomas

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