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“Always impressed” 5 of 5 stars
Review of Robert's Grove Beach Resort

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Robert's Grove Beach Resort
3.5 of 5 Hotel   |   Placencia Rd, Robert's Grove, Placencia, Belize   |  
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Ranked #14 of 20 hotels in Placencia
Plattsburgh, New York
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Always impressed”
5 of 5 stars Reviewed January 2, 2012

On my first trip to Belize, I stayed at Singing Sands and upon my return home knew I would book another trip immediately. I soon learned that the owners of Singing Sands purchased Robert's Grove and decided to try their new place instead of Singing Sands. Although under construction and with many upgrades still pending, I had the most amazing time. As a single woman, I already knew I would be safe with Jean Marc and the crew...and that is an understatement. I feel like part of the family and always well taken care of with them. The resort is wonderful, clean and my room was more than I expected. Their website offers the truth. I enjoyed quiet afternoons in the infinity pool, tasteful lunches and dinners at their restaurant and simply the best, and I have experience many, massage the world has to offer. I can not wait to return and see all they have accomplished. You have never met more wonderful people than those that work at Robert's Grove (and Singing Sands). I miss you all, every day! I hope to return as soon as possible.

  • Stayed May 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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424 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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  • English first
  • French first
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English first
CA - USA
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 2, 2012

when we showed up we were already laughing at the cheesyness of the plastic cactus sculptures. there were four of us staying here and we all shared the same opinion that the hotel was very outdated. the food was not very good and if you ate at the hotel it could definitely take awhile to get your food. the hot water was also constantly out in both of our rooms. we spent alot of time over at the coppola hotel at their beach bar because it was a tad more lively. our hotel was full but it was a miracle to see anyone at the restaurant or bar besides at breakfast. we were hoping placencia would at least have more for us to do but that town is extremely boring with nothing to do. my mother was convinced that her Frommers had blatantly lied about the area, calling it the Key West of central america or something similar (this is NOT true and quite laughable). the day excursions we also found overpriced for what they were. i would recommend doing private excursions if you do them so you arent shuffled like cattle for an overpriced snorkle/dive trip. i did dive and it was sub-par at best. i'd say after a major renovation and some new food the hotel would be much better place to stay.

  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TodaToda
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 1, 2012

Fantastic location, spacious rooms, very nice responsive front desk team. Thank you for your ongoing efforts to deal with problems.
The rooms which are freshly painted required ongoing maintenance. From skewering noisy doors of restrooms which did not close, to none-working toilets and non-working phones, miss-matched filters to the coffee makers, the room was not up to par with either advertisements, its rating. And the price.
Only limited Wifi connection was available and in selected location.
Excursions were expensive and staff was not knowledgeable.
The food was POOR , including dry cookies and stale fish and dilute unidentified liquid when ordered latte.
The place is a real missed opportunity.

  • Stayed December 2011, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highland, California
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 1, 2012

Let me start my review by telling all of you that the people of Placencia and Belize are wonderful folks. They are genuinely polite, friendly and willing to help you out at every turn.
This review is not about the hard working employees who work and support Robert's Grove. This is about the management that appear not to care about what the customer really needs. Let me give you a few examples.

1. In December the customers that arrive at RG have a rude awakening when they find out that the family and particularly their children cannot swim in the swimming pools. Here is the rub, the pools at RG are freezing in December. Even the Canadians that love cold weather were complaining that the pools should have been heated. In all fairness to the owners, they did make the effort to provide a suggestion box for constructive criticism or suggestions. I do not understand why the owners would not invest in at least heating one pool, to ensure that their customers would have an opportunity to enjoy the outdoors.

Because you are so isolated at RG, it would have been nice to be able to swim in the pool till your heart's content. It is sad to say that the ocean water was warmer than the pool. My son, who is 4 years old refused to enter the pool and spent most of his time running back and forth from the pool to the jacuzzi to warm up. All they have to do is invest a few dollars on a solar panel system that would capture the sunlight and warm up the pool for their guests. That was a major issue for my family. I know it may seem petty, but let me tell you, when you are away from home and you want to relax, that is the way to do it. I am only asking what we as Americans expect when we pay top dollar for a resort. To their credit, in the price they included the use of kayaks, catamarans and paddle boats.

2. The second issue is the food. We ate at RG on the first night and the food was mediocre. As a result we went to the Village and enjoyed different restaurants and had a great time. RG also offers their guests a continental breakfast which is the worst we have ever eaten. The choices are the traditional: coffee, tea, bread, jams, bananas, orange juice, watermelon, cantaloupe and some cookies. This breakfast was not fit for a king, but even the lowest standard accommodations in the US beats it by far. I informed RG in their suggestion box that I would rather them not offer a continental breakfast. The tastes are bland, the fruit is old, the orange juice does not taste freshly squeezed, even though I was told that it is made every day. When you think of a resort that charges aver $300 per night on the off season, at the very least a continental breakfast would be a top priority for their guests. They don’t even meet the basic standards of the Days Inn, in Newport Beach, California that charges half the prize and gives you a great continental breakfast.

A few days later they offered a breakfast buffet. My husband and I had a 3 egg omelet and our son had a few pieces of broiled chicken. These items cost us approximately $50 US dollars. Come on!!! That is ridiculous. Also, the food there was not up to the standard of a high class resort. If I wanted American food I would have stayed home in the U.S.. We went to downtown Placencia and ate at Da Tach, JD’s, Maya Beach Hotel Bistro and the best was the Italian Restaurant, La Dolce Vita. Their food was better and even though cheaper, the quality was as advertised.

3. We made a few local calls and by the time we left it cost us over $60 US dollars. Apparently they charge you from 20 to 30 US. cents per minute. That is a hell of a lot of minutes to make a reservation at a restaurant at the village or to call a taxi. Please check your account regularly to make sure there are no discrepancies. I must say, that the staff at the front desk and the resort are friendly, honest and always willing to help the customer.

4. The resort does offer you bicycles to ride around, but they are old and do not accommodate for little children It would have been nice if they provide bicycles that could be driven by the parents and the children could be passengers.

5. There are no activities for little children. Since the pool is too could to swim in, then you better bring lots of games and diversions to keep them occupied.
If you want to stay in a beautiful resort right on the beach, this is your place. RG has the potential to be the best, if they spent more time on the basics (food and services, etc.) and to make sure their prices match what they are offering the customer. In my opinion, based on the above concerns, they have a ways to go to claim that they are the best resort in Placencia.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gt Britain
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 28, 2011

This was our return visit to Roberts grove and it is just as chilled friendly efficient and welcoming as our previous stay. It stretches along a blissful beach which you take maximum advantage of with water sports equipment beach facilities excellent food and three swimming pools. Our room was simple but well equipped last time , this time one of the newer blocks gave us a large accommodation though the kitchen area highlighted its other role as a condominium.
Free wi fi was welcome and the restaurant'sfood was excellent.
Only detraction is the development of the Marina on the lagoon side which is lines with Fluorescent day glo plastic cactuses. Is this the influence of Caribbean substance ingestion whilst planning?

Room Tip: go for the rooms closer to the sea and the newer blocks are more luxurious
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  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
2 of 5 stars Reviewed December 27, 2011

The cuisine was limited. Not much to chose from here. The water off the beach was cloudy & not safe to swim in. If you flew in with SunWing, service was a disaster. You can not count on reliable transfer flights from Roatan. Day excursions are over-priced. No excemptions made for kids. A pricey poor experience. I would recommend this to someone you do not like. By the way, dealing with SunWing was very frustrating.

Room Tip: Another vacation destination.
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  • Stayed March 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
58 reviews 58 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 23, 2011

We had a beautiful view from the balcony of our room over the restaurant. However, the rooms down south by the third pool would have been much quieter. We could hear music from the bar below us until around midnight and then the staff moving chairs getting ready for breakfast in the restaurant below us by 6 in the morning. Also there was an observation deck above us that some mornings attracted guests from rooms without an ocean view to see the sunrise around 6 AM. Not a restful night's sleep in the five we stayed. The continental breakfast was good, but other meals & drinks were quite pricey. Habanero across the road was preferable.
It is quite a distance to town for more reasonable meals, but fortunately we had rented a car in Belize City. The many choices for food in Placencia made up for the disappointments at the hotel. The Secret Garden restaurant was a real pleasant find- excellent food and artfully presented dishes. The chef/owner is masterful in the kitchen. Omar's was tasty and quite reasonable. Barefoot bar was fun atmosphere (live music) and the food was adequate.

Room Tip: Main building is noisy early & late. Southside buildings near third pool are much quieter.
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  • Stayed November 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Robert's Grove Beach Resort

Address: Placencia Rd, Robert's Grove, Placencia, Belize
Phone Number:
Location: Belize > Stann Creek > Placencia
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Placencia
#10 On the Beach Hotel in Placencia
#11 Family Hotel in Placencia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Robert's Grove Beach Resort 3.5*
Official Description (provided by the hotel):
Located along the Caribbean coast of the Placencia Peninsula in southern Belize, the award-winning Robert's Grove Beach Resort, is a comfortable, beautifully appointed property set amidst 22 acres of tropical, art-filled gardens and sandy beach that offers easy access to all of Belize's top attractions: The largest Barrier Reef in the Western Hemisphere, lush Rainforest and Maya Ruins. Robert's Grove Beach Resort features 52 air-conditioned beachfront Classic Vista one bedroom rooms, one, two and three bedroom villas, with all the conveniences one would expect from a finer Beach Resort. There are three private beachfront pools and a host of complimentary activities and amenities that include free wireless internet, tennis court, fitness room, bicycles, pedal boats, kayaks, windsurfers and Hobie Cats. The resort offers three distinct and delicious dining venues: The Seaside Restaurant, with its accompanying bar and lounge, overlooking the beach and sea and serves an international menu along with local specialties. Room Service is available from the Seaside Restaurant. Habanero Mexican Cafe & Bar, offering a full range of Mexican dishes, overlooking the Placencia Lagoon at the Robert's Grove Marina and Sweet Mama's Restaurant a delight in Belizean home cooking and a unique outdoor setting. The food and beverage team at Robert's Grove Beach Resort also arranges special evenings and cultural programs on a weekly basis, including its famous Saturday Night Poolside BBQ Buffet with local music and dancing as well as Habanero's Tuesday night Mexican Buffet and Sunday Paella special. Romantic dinners atop the resort's thatched rooftop gazebos, private room terraces and thatched palapa at the end of its 225 foot pier offer additional dining pleasures. The Resort's spacious grounds, professional food and beverage capability and fully equipped conference room have made it an especially popular setting for large destination weddings, celebrations and business events. The Resort's Water Activity Center features the most diverse water sport activities in southern Belize: At the Resort's 5-Star PADI Dive Center a highly skilled team of dive instructors and dive masters are on standby for instruction as well as daily trips to the many exciting dive locations in our area. Snorkeling, Fishing and island hopping are available from our luxurious charter boats. We also offer overnight stays at our two privately owned islands. The Resort also operates a wide range of tours and excursions to the rainforest and Maya ruins, including Cockscomb Jaguar Preserve and Monkey River.And after a full day exploring the wonders of Belize's magnificent barrier reef and its tropical rainforest, Robert's Grove offers its guests the opportunity to pamper themselves at the resort's well-appointed "Sea Spa" where skilled therapists provide a wide assortment of massages and spa treatments in indoor and outdoor treatment rooms, using the jungle's best natural herbs and oils. The recipient of the Belize Tourist Board's "Hotel of the Year" (2008), TripAdvisor's "Traveller's Choice Award" (2010) and TripAdvisor's Certificate of Excellence for 2011, Robert's Grove Beach Resort has long proven its commitment to high standards - both in guest services and its regard for nature and the environment. Known for its natural beauty and quiet luxury, it is the perfect destination from which to enjoy the best of Belize and the beautiful Belizean people. ... more   less 
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Also Known As:
Robert`s Grove Beach Hotel Placencia
Hotel At Roberts Grove
At Roberts Grove Placencia
Robert's Grove Beach Resort Belize/Placencia

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