Ok, yes, the web site makes the cabanas look deceptively nice. The one we stayed in badly needed a new matress and the absence of overhead lighting was a pain. I was not at all impressed by the cabana, mainly because it was not what I expected. However, we booked everything through the Hotel (Lenny) and, compared to experiences of others in other locations, we felt like we got royal treatment. We were provided a friendly driver for each trip and a guide at each location. The guides we had were very knowledgable and friendly. The guide for Tikal had actually worked on the excavation 50 years ago and was very animated in his description of the discovery of the Royal tomb which he was a part of. Our guide to XUNANTUNICH, his father was the first curator of the site. The food at the hotel was ok, not great, but it was a LONG walk to town down and then back up a large hill for a better selection. What we received in service made up for what the hotel itself lacked.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites