From the moment we arrived, we were greeted by warm and friendly people. The grounds were beautiful and we instantly felt like we were in a jungle paradise. The service oriented staff was fantastic. Miguel provided transportation and fantastic tour guiding services. Erin at the pool, Alan on night tour, Jessica and other restaurant staff were superb. Drinks and food were great, with drink specials and a variety of menu choices each day. Our children enjoyed the grounds and seeing lots of wildlife. Our biggest surprise was the huge salt water pool. Spa was tranquil and the butterfly farm was worth seeing. Research timing of your visit as it can be very warm during dry season.