We just recently got back from Belize. One of the activities we did was a day tour to Tikal with BZM. We had booked the tour a month ahead from home, so were unsure of what we would get.
As it turned out, everything went really well.
The van was on time to meet us, and we were the only two in it. The driver, Odelia(spelling?) was polite and friendly. A small alarm went off when she explained that she was driving us to the Guatemala border where we would meet another driver (Kerry) to take us to Tikal and he would hand us off to the guide, Louis. This alarm was needless.
We got to the border and Odelia stayed with us through the process until we saw Kerry. No waiting. Kerry finished the process at the border and we were on our way to Tikal.
Kerry was very informative during the drive with a couple of short stops for history and natural information. He wants to be a professional Bird Watching Guide and dispalyed his keen eye and interest several times during the trip.
Once near Tikal, we picked up Louis (the guide) in a small village near Tikal.
Louis was great. He told us mangos were in season, then we stopped and got some. They were delicious. He also knew where the free coffee was and we got one. He obviously knows everyone around and he seemed well respected.
Once we got to Tikal, Louis really showed us his local and historical knowledge. He tooks us thorugh Tikal at a very relaxed pace and gave us the regular talk you would expect. He also added much more information from his knowledge and background. He is very knowledgeable about Tikal and the surrounding area and the jungle. We took the time to go off the "beaten path" and avoided the larger groups there. While seeing all the ruins, we also learned about many medicinal and historical uses of the surrounding plants. Louis was able to tie the story of Tikal into historical and modern day events in a way that makes a lot of sense. We were fortunate enough to see a troop of howler monkeys and Louis displayed his respect for all creatures while making sure we were able to get underneath them for an amazing bunch of pictures and videos of them.
At some point in the tour, I had expressed my like for cocnuts and bananas. When the tour was done, Louis directed Kerry to a local store where he got two fresh cocunuts for us. We then said good bye to Louis. Part way back to Belize, Kerry stopped at another store and got a bunch of "apple bananas" for us, because Louis had told him that we should try the best bananas in Guatemala.
Upon arrival at the border, we were again assisted through the process and met Odelia.
Seamless hand offs and connections.
Not sure if we got real lucky with Louis as our guide, but if all tours with BZM are like this, I would highly recommend them and use them again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 25, 2013
Dear BZM Friend,
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First off, I want to thank you for your review. I truly thankful for the 5-star rating as well. Odilia sends her warmest greetings and says it was a pleasure getting to you know both. I am glad that your alarm was needless. We always try to ensure that our guests are worry-free and we handle all the details no matter how small they may seem. Kerry is a great guy and does his very best to show his character. Luis is an amazing guide and he is a wonderful person. He knows his way in and out of Tikal very well. He does know how to leave a lasting impression and he is great friend. He sends his greetings and hoped you had enjoyed the coconuts and apple bananas. We are truly happy you chose us for your Tikal Tour. Please if you do come again, do drop in for a visit or just to catch up. We wish you the very best.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.