I am so pleased that our group of 10 booked with cavetubing.bz. Vitalino was such a delight to correspond with. He was extremely quick in responding to all my email questions about his excursions (and I had a lot). He did not ask for a deposit and his prices were extremely reasonable. We had no problems whatsoever in finding Vitalino's people/shuttles. His instructions were very thorough. Our group split up because we wanted to do different things in Belize. Seven people in my group went cave tubing and ziplining and three of us went cave tubing and visited the ruin Altun Ha. After the excursions all of us compared our stories and we all agreed that we made the right choice by going with Vitalino's company. Vitalino personally met our group and directed us to the shuttles we needed to take for our respective excursions. I can't boast enough about the cave tubing experience. It was wonderful. The scenery was breathtaking. I must brag about the fact that cavetubing.bz does not make you carry your tube for the 30 minute hike it takes to get to the start off point for tubing. There were lots of groups of tourists who used other companies (either through the cruiselines or private companies) that had to carry their own tubes. At one point, one tourist asked our group how come we weren't carrying tubes. Our tour guide Jorge told them it was because cavetubing.bz was the only tubing company that spoiled their guests by carrying our tubes for us. And sure enough when we were about to get into the water cavetubing.bz had 2 guys that were standing with a huge pile of tubes for their guests only. I was so glad that I happen to have $10 on me to tip these guys who worked so hard transferring all those tubes for our benefit. I really appreciated not having to trek 30 minutes while carrying a tube. After our cavetubing excursion we made a pitstop at Vitalino's family restaurant where they fed us a delicious lunch of beans, rice and chicken. Our tour guide Jorge was very knowledgeable and a lot of fun. I am so thrilled that we have such wonderful memories of our time in Belize and that is all thanks to Vitalino and his wonderful staff who worked so hard to make our day so memorable. Thank you. Thank you. Thank you. My advice to all, take the time to do excursion research on the ports you visit. It's time consuming but it's so worth it. I have been cruising for over 20 years and I choose to book the majority of my excursions through privately owned family businesses. The cruise lines overcharge for excursions. Read the Trip Advisor reviews. They truly do help.