We chose Glovers Reef 'Resort' for our honeymoon as the website made the island look beautiful and secluded. We weren't looking for a particulary luxurious retreat - we just wanted a relaxing time away and to be looked after without having to worry about cooking/cleaning and planning. The composting toilets and shared shower facilities didn't really pose a problem - we were expecting a rustic and low key, but 3 star island resort.
However, there were a number of problems with our stay. Trying to remain as emotionless (calm) as possible I will list these below.
1) They lost our reservation - in fact never really had it. Despite having booked 3 months in advance. No system seemed to exist to make sure we had a room booked - they just said' we gave it away'.
2) They then sent us to a place which cost over double the amount we had already been charged for for a night, and then charged us $20 for the priviledge of taking us there.
3) They charged my credit card the incorrect amount - never explained why - never provided a reciept and never asked/informed me they were going to charge me 2 months before we arrived.
4) The boat to the island was delayed due to bad weather - not their fault, but they didn't seem particularly bothered that this would mean a lost day.
5) The cabin on the island (which cost over US$600 for 5 days - the same price as many 4 star hotels in Belize) was not weatherproof. It rained a lot, and we had to use waterproof tarps to make sure we didn't get wet in bed and to protect our clothes, bags, cameras, valuables etc.
6) The doors fell off in a strong wind. Violently.
7)Full kitchen facilities were filthy and consisted of a handful of rusty pots and pans and greasy plates with a 2 ring gas burner.
8) We had to cook our own food as we were told the island was unable to cater for anyone with allergies (a minor wheat allergy), and we were sent very rude emails that indicated that is was really our problem to sort out feeding ourselves. They didn't care at all. In fact, the quote from the manager was 'allergies mean death' and that 'you'll have to sort it out yourselves'
9) The whole building was on a slant - a hurricane perhaps? In fact, all the buildings were run down and delapidated. I fell through a floorboard.
10)The island ( a world heritage site remember) was filthy. It should have been cared for and pristine. Environmental issues seemed to be of little importance here. Rubbish everywhere and not just on the beaches. There was no system to clean up the island. Rubbish wasn't recycled and the burns pit hadn't been burnt for months. Loads of empty plastic bottles and glass beer bottles which were neevr taken back to the mainland. Actually, that's not true - there was a system to clean up - GUESTS were expected to clean the island and manage litter sweeps. Remember we were paying for our stay! Staff didn't seem to do any cleaning.
11) We were threatened with a $25 fine if we didn't clean and sweep out our room before we left. No maid service here!
12) Expensive - hiring a sea kayak for 5 days (which were broken) cost another $150. A lot of money in any country.
13) On top of the fact we provided our food, had to patch up our cabin with tarps, washed dishes in the sea, and got charged stacks of money, we were also charged another $30 as a conservation fee before we left!
In summary - if you are a backpacker and have a load of money, but don't mind living in a 'resort' where you do more work than the staff and pay twice the amount then go here. If you are looking for comfort, politeness, and rustic island pleasures, or a roof over your head don't even think about it. Go to stay at Hamanasi or Chaa Creek (best hotels in Belize) instead - they are not much more money...or have a look at Iguana Junction near San Ignacio - half the price.
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