We met VIV right after getting off our cruise ship, Carnival Dream, and they took us directly to get registered and on the van, even though we were early. Our guides were very knowledgeable and fun. Marcel & Fab did a great job guiding us through the jungle and found many things along the path for us to try. They also got a large tarantula to come out of her home for all to see. The caves were pretty cool and even though there were many other tours going on during the same time as ours they held us back here and there to let other groups pass so that we could get a more private, informative tour. They did a great job with communication before the tour and fed us afterwards. I would highly recommend VIV.