I stayed in this hotel as a lone female traveller for 10 days. The staff, especially one of the managers - Trenton, were really friendly and helpful. My room was on the beachfront and was basic yet very clean. The bedding, pillows, floor etc were all spotless. The maid cleaned the room and changed the towels each day. The bathroom was also spotless which is something I find particularly important. My room did not have air conditioning, but did have a very effective ceiling fan.
There are hammocks outside every room which are great for relaxing and catching the sea breeze and the wonderful view. The hotel is next to the water taxi terminal, making it extremely convienient to reach, especially if you get off the water taxi with lots of heavy bags, like I did.
The hotel is right next to the best restaurant on the island, the Sandbox, which serves up great local food for a decent price. I'd also recommend visiting Munchies restaurant, which is not too far away.
My time in Belize was fantastic, staying on Caye Caulker is quieter than San Pedro, but it is the most relaxing place I have ever been and I'd highly recommend it to anyone...you better Belize it!