I am reluctantly sharing our experience and excellent find of X’tan Ha…for this place is AWESOME!
So Awesome that once savvy Island travelers get in the know it will be impossible to find vacancies.
The Best Staff, The Best Beach, The Best Rooms and Accommodations and The Most Fun of ANY resort on the Island. Did I mention The Best Staff? The Team of People who work to create the guest experience here at X’tan Ha is truly some of the best people I have met in all The Caribbean. Warm, Friendly, and such a perfect blend of polished professionalism to accommodate every type of traveler from the back packer to the most discerning.
We first stayed Dec-Jan 2013 and met some fantastic people and we all enjoyed ourselves so much we decided to re-trip this past April. The coolest traveling friends from Toronto who would never re-trip either just had so much fun we all came back. Twice as nice? That’s right! The incredible X’tan Ha staff was so on point again that every day was effortless.
They say everything comes from the top down and in this case it’s true. Oliver and Della (Managers) are such great people who have a genuine delightfulness about themselves and carry a positive guest-first attitude. Front desk guest relation dynamic duo is Miriam and Ludrick and I really cannot remember such a warm accommodating experience from a front desk. These two know your name from minute one and even pick up on what special interest(s) you may have. Questions and requests are met with an absolute yes and do the best to meet guests’ needs with impressive follow through. Making sure guests are happy is what makes these two young pros excel at what they do!
Island travelers know there is nothing better than a great Bartender. One who has vast knowledge of the region, people, things to do AND things not to do…a real straight shooter and Again X’tan Ha delivers with such a great Pro Mixologist Named “Hill”. This is the kind of Bartender you stay at a place just because he’s there. Friendly and enjoyable to be around and everyone knows him and Likes him on the Island. He sent us to some of the best hidden local spots for food, fishing and snorkeling and every time we said” Hill sent us” people’s faces would light up and say Welcome and be sure to tell Hill hello. Hill is not over the top, he is a real nice gentleman who clearly has earned the respect of locals and travelers alike. One thing we heard often on both visit “let’s ask Hill” and “Hill will know” He’s so cool you become a fan and a friend too.
Jose, Marlon and Mathew are on top of their game keeping the beaches well maintained and clean. Anything you need, they’re always there to make sure it’s done with a no problem, no worries attitude that just puts you at ease. Bike tire needs air, paddle for Kayak, need a life jacket, can I get another fresh water container for the room or need another beach chair or umbrella …Instantly they deliver. Again the follow through is truly impressive.
The rooms are a perfect mix of Island life and the comforts of home. The large shower is fantastic and the beds are pillow top lush comfort. With separate LG (Life Good) A/C units in the living area and in the bedroom, you will be so comfortable from Morning to Midnight. We always left the windows opened all the time to let in the fresh Caribbean sea breeze, so we slept listening to the sound of the waves and woke up to them as well. How can you beat that?
We have travelled extensively and usually never repeat a destination. We had no reservations about going back and possibly planning another trip soon because this Island is magical!
Gino & Hue, Santa Monica, CA
Sea View rooms are great, however, all rooms pretty much have a great view. The property is fantast...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
You guys have been nothing but an inspiration to us all from our first meeting. We enjoyed your positive energy and enthusiasm which further encouraged us to go above and beyond at all times, so in other words you were right to say that our job or task here at the resort was and still is indeed effortless, which was based solely from your energy and encouragement and often times a simple thank you and for that we are grateful. Furthermore at our Resort we believe in family and friendship and you guys became both. The staff at X’tan Ha Resort is once again re-energized thanks to both of you and your words of encouragement. We do look forward to hosting you once again and hope to not only meet, but exceed your expectations as well. Lastly the management and staff of X’Tan Ha Resort extend a heartfelt thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.