The staff was very helpful with all our needs. They booked our excursions for us and all we had to do was go. They attended to our every need. We had a group of 6 people and we rented a 2 bedroom and 2 bath condo with a beach view. The room had everything we needed for our stay. One of the couples stayed in the condo by the pool. Very relaxing and restaurants are within walking distance. We snorkeled, fished, booked excursions to the main land and just relaxed. I highly recommend "The Palms Oceanfront Suites".