We decided to splurge for our honeymoon. We had never been to Belize, so we went to the Ambergris Caye website and started researching places to stay. Fortunately we picked this place. Immediately upon arrival to the airport, our bags were carried for us, and then taken to our rooms after a quick boat ride. Upon arrival there were welcome drinks, and the staff introduced themselves to us, and started treating us like royalty.

We stayed here for 7 days. Tirelessly each staff member worked to insure trips were planned, and that we had a great time. The manager of the resort even took us to town on her night off and helped us find good local places to dine, drink, and go out on the town.

We were there during 2 tropical storms. Unfortunately we spent 3 days inside. Instead of watching us go stir-crazy, the staff showed us dice games, helped us work on puzzles, and kept us occupied in order to help the dismal time pass.

I have never stayed at a place that works tirelessly to treat you like a member of their family. The pool was always clean, the beeches were always raked, even in the two tropical storms. We were pleasantly shocked to see staff members in rain coats raking the beeches in 80 mph winds.

Unfortunately we left Portofino and traveled to another resort. We were used to being spoiled, we left the other resort within 2 hours due to the lack of customer service as well as cleanliness. Portofino welcomed us back with open arms. The staff members clapped and hugged us in the lobby when we returned. They even upgraded our room and gave us a night free for our loyalty.

This was a truly wonderful find for our honeymoon.

We found this place while strolling down the beach. The staff was very helpful and showed us a few different rooms to choose from. We had a wonderful trip and they took great care of us. They've done a good job with the rooms - all seemed very nice - especially the suites. The breakfast was nice and the lunch menu was good for a bar type menu, my only suggestion is for dinner they focus more on local dishes and prepare them very well. The meals we had were like most of the resorts - really expensive but not that great. My recommendation would be to take the boat into town at night and enjoy the local cuisine. Also, Rojo down the beach had amazing food. We had a fantastic time relaxing and enjoying the amenities of Portofino. They made our trip very memorable. We look forward to returning and seeing everyone again.

We had a great time. The service was amazing. We were treated with so much respect by the staff and had such a great time with everyone there. We stayed in the Baracuda suite and loved it. The pool is great and the beach is very well kept (which is uncommon from we we saw from many of the other resorts). The bartenders were a lot of fun (Orville!).

The restaurant is average, but there are so many great places to eat on Ambergris Caye that it is worth venturing out.

I recommend Portofino to any and all!

We stayed in a Tree Top Suite. The view from our room and deck was stunning. The room was decorated with fresh flowers every other day. It was beautiful. The staff was the friendliest I've ever encountered. Marlon, Freda and all of the waitresess and bartenders. Mo, the boat captain was great! Both my husband and I thought the food was very good. They have a brand new pool - it has 3 levels. My favorite is 3" deep so you can tan and keep cool at the same time. The island is very remote which we loved. The hotel is 6 miles north of San Pedro. You either have to eat at the hotel or take a boat back to town. Transportation around the island is either by boat or golf cart. I personally thought the cost of the golf cart was high. We went on 3 different tours. Altun Ha, Mexico Rocks and Bacalar Chico. All were fantastic, but my favorite was Mexico Rocks because we went fishing first and I caught a beautiful fish which the guides cleaned and cooked up a beach BBQ. The Caribbean Sea is just beautiful. It was quite windy on the boat trips - keep it in mind. There are bugs depending on the time of year. They didn't bother me but my husband got quite a few bites.
Overall, we loved Portofino and will definitely will be going back!!