It makes me sad to write this review because it means that my vacation is over! Portofino hosted almost everyone who came to attend my wedding (22 people) for a week in October. The resort is small and it was the perfect size for our group. We took up almost half of the rooms and since it was their low-season there weren't too many other guests.
Before I get into the resort details, let me start with the wedding coordinator, Lorraine. I must have emailed her a million times throughout the year and she was always patient with me! She gave me a great group rate and set it up so that my guests could contact the resort to book their own rooms. She organized a welcome party, the wedding ceremony, wedding reception, reserved tours for us and made sure that we were always happy at the resort. She confirmed my appointments for my hair and makeup and accompanied us downtown to sign the wedding paperwork. During the wedding, she was there the entire time to make sure everything went well and if I had any concerns, she made sure that they got fixed.
During our stay, my husband and I stayed in the Honeymoon suite. It was really nice and decorated with fresh flowers. We had the best hammock on the resort (Besides the ones in the water!) There are no phones in the room and the internet connection was spotty so if we wanted to get in touch with our family, we'd just walk down to the bar or pool area and meet up with them. It was actually fun to not be wired for the week and we still knew where we could find everyone! If you have a group here, I definitely recommend that everyone stay here. The couple of people who stayed other places felt disconnected and never knew what was going on. My sister actually had a room on the other side of the island. Once she got in, she cancelled her room and moved here. The beach was raked everyday. The pool was a nice temperature. We got to use the free kayaks and go snorkeling at Mexico rocks. I liked that the beach was private, unlike some of the other big resorts downtown. Unfortunately, the trip on the watertaxi into town was very long. The resort has a trip or two into town each day that you can ride for free but the watertaxi was $11 per person. If you have a group of people, have the hotel call you a private boat. It costs the same and you don't have to make a bunch of stops before you reach your destination. We didn't figure this out until half-way through the trip! The hotel took care of everything we needed while we were there including booking a bunch of us massages and tours. The bartenders, Orville and Rafael, were so much fun and made us anything that we wanted.
Our first dinner at the restaurant didn't go so great, but the rest of the week was better. Erwin made sure that we were happy. The filet mignon was awesome! And once I tried the chicken quesadilla, I ate it everyday for lunch! The appetizers for the welcome party were great and all of my guests loved the food at the wedding reception. Erwin added in Key Lime pie at the last minute and it was the best that I've ever had.
The setup for the wedding was beautiful. Lorraine let me pick and choose some features from other pictures to make it my own. She had my centerpieces made for me there. They added little details like a "Mr & Mrs" sign behind our seats and a "Happily ever after starts here" sign for the welcome party. They placed cute notes in all the guests rooms giving them the information about the wedding day.
Overall, we all loved the staff and the resort. All of my guests, even some who were hesitant to go all the way to Belize for my wedding, had the best time! Thank you for making my week amazing!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 26, 2012
Weddings are special and we are happy to know that your special day was celebrated here at our resort. Thank you very much for the review. We are glad that the process of orgainizing your dream wedding was pleasant and that your were able to have great memories of your destination wedding in Belize!
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It was a pleasure having all of your family and friends here as well and we hope to welcome you again one day...perhaps for your anniversary!! :)
All the best wishes in your new life as a married couple. May you have many wonderful years together!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.