We chose this resort based on their website and reading a few other positive reviews and we were still happily surprised. We loved that it was far enough away from the main town on Ambergris to warrant a half-hour or so golf cart ride, which was an adventure in itself. My husband, being a Traffic Engineer, got a kick out of their (Ambergris Caye, not Journey's End) use of heavy-duty ship anchor line as speedbumps. The flights were quick and painless, especially considering we had to go Los Angeles-Houston-Belize City, but the prop plane ride to Ambergris from Belize City was so beautiful that we were just speechless.
Our transportation to the resort from the airport was painless as well; we were welcomed by everyone, even the airport staff, and our bags were handled with care by the cheerful water taxi driver. A quick golf-cart ride to the dock and off to the resort, where we were greeted by several charming, funny guys who got our bags and by Bill, who became a fixture over the following week. He has the best job in the world. Bill makes things happen.
We arrived with no plans booked in advance, just a few ideas of what we'd like to see and do in the area and Bill had us set up in no time. We've been scuba diving for 10 years, so the Blue Hole was a given (amazing, by the way, just unreal) but he booked us on a cave tour that was unlike anything I've ever done and a zip-line and river tubing jaunt that was so much more than what you'd expect given the glut of zip-line/river-tubing trips you read about these days.
The room was charming, elegant and looked just like the website. The giant bed was romantic with its draped, though unnecessary mosquito nets, fluffy pillows and the tiled, sunken shower gave us plenty of room to share. No hot water shortage whatsoever.
The food was great. Lots of freshly caught fish and simply prepared dishes using the best of what was locally available. The servers were friendly and attentive and always willing to accommodate special requests. One night, my husband arranged for us to have dinner all by ourselves on the beach. They moved a table and set it in the sand, far from the other diners. My husband gave me a second ring, arranged by Bill, who came to our table and gave us a quick, beautiful speech and presented it, (much to the delight of the staff and other guests, many of whom subsequently emailed me photos) and the service never faltered. Three years later and I'm still in contact with another family we met on this trip.
The only inconvenience we experienced during the entire trip was that the drain was a bit slow in the shower and the water tended to pool up about our feet...eeek. The moment we mentioned it, someone came out and took care of it. Just the usual hairy drain.
It was an amazing adventure for us. Go!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.