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“Great Place to Stay with a very nice staff” 4 of 5 stars
Review of Captain Morgan's Retreat

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Captain Morgan's Retreat
3.5 of 5 Resort   |   3 1/2 Miles from San Pedro Town, San Pedro, Ambergris Caye, Belize   |  
Hotel amenities
Ranked #38 of 53 Hotels in San Pedro
z71seirra
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
53 helpful votes 53 helpful votes
“Great Place to Stay with a very nice staff”
4 of 5 stars Reviewed October 5, 2012

My wife and I traded a time share week and stayed at the resort and loved it. The resort lives up to the great reviews. Staff and hotel were very nice and the excursions were fun. Like many reviews Jesus at the fron desk was such a good help. I have never experienced an employee at a resort take so much time to make our experience the best. Danny at the pool bars was a great time aswell.

Only a few things i could think about that could have been better. It maybe becuase its the off season but the pool bars closed at 4pm. The water taxis can be a little tricky to make it work to your schedule.

Fun things were the Tuesday Snorkling trip to 3 spots and renting the golf carts and going to town.

Room Tip: We stayed in VC18 and VC17B.. Awesome view and balconies.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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516 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Houston, Texas
2 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 23, 2012

Once again, Capt. Morgan's doesn't disappoint. We visited in August which was our 10th trip to the resort. It's like coming home each time. The villas are comfortable and well equipped with everything we need and the staff is courteous and helpful. We love to soak up the sun, do a little snorkeling and unwind. Capt. Morgan's provides that for us. If we want the night life, we can always take a short boat ride to town. If you are looking for a serene, relaxing resort, then Capt. Morgan's is for you. We are already planning our 2013 return trip.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Top Contributor
88 reviews 88 reviews
9 hotel reviews
Reviews in 33 cities Reviews in 33 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed September 11, 2012

Captain Morgan's Retreat is a place you won't want to miss. Almost everything on your wishlist for a place to stay is fulfilled. Have been twice solo and with couples and both experiences were memorable. I have no hesitation in recommending this idylicc resort. Every employee that we came across gave us perfect attention and made us feel welcome. They knew when to ask if we needed something or where there to help with our travel recommendations in the area.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2012

Our family has stayed at Captain Morgans half a dozen times. That in itself should be a good testimony of the place, return visitors! However, we do want to say more. Each and every time we have stayed there, the staff has been wonderful to us. Very helpful and friendly. They enjoy working at the resort and this shows in how well the visitors are treated. The facilities are lovely. The grounds are beautiful and peaceful. The rooms are excellent. Always clean and well maintained. The bed is always comfortable. If there is a problem with something in the room, the staff tries to deal with it promptly. This year, my husband and I were there for our anniversary. I gave him a card and we put it on the shelf in the room. The next day, when we returned to the room it wasn't on the shelf and we wondered why until we went into the bedroom. The cleaning lady had put it on the bed and sprinkled flower petals all over the bed for us!!! This was a really nice surprise for our anniversary, even when we had never said anything to anyone about it being our anniversary!!! We are always treated very well. This year they have a new assistant manager, Corrina. She was really super! Even though her schedule must be fairly busy, she always took time to say hello and share a bit of a visit with us or help us with anything we needed or even wanted. We felt she is a great addition to the staff!
The waiters in the restaurant always take time to really meet all our requests. They also work very hard and try to make everyone's visit special.The person in charge of activities, Felix, is great also. He does his best to accommodate everyone's wishes and books wonderful tours and activities for the guests.
Overall, we highly recommend Captain Morgans! We will go back for sure.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belize City, Belize
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 28, 2012

Our diner was nothing else than enjoyable. Greeted with happy people, warm friendly atmosphere. We chose to dine on the deck with being serenaded with live music. Food was on point! My family and I were well pleased. Our host was more than accommodating. Here is the place you can go for a romantic evening, or diner with the family or hanging out with the girls while sipping on your favorite mixed drink. A must return trip for me! Five stars!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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El Paso, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2012

This was my wife and my 3rd trip to Ambergris Caye staying at Captain Morgans and every year they've done an amazing job. We bought a time share a few years back, and at first, of course we had buyer's remorse; but after having been back 3 times since, we love the purchase. In fact, we upgraded to a 2 bedroom condo this year just so we can start bringing family and friends with us. The property is beautiful and is always kept up, the food is good and very well priced, and the location is perfect; north of town, but not far enough away that you're isolated (unless you want to be, then you are). But honestly, the thing that seperates this place, is how awesome the staff is. They're so friendly and nice. We've only been there a few times, but they remember us and our names. They'll have a conversation with you like they've known you their whole life. We've also heard over and over from the staff that they love working there because the owners and managers are good to them. That's refreshing to hear when that isn't always the case in this region. I would always recommend this place to someone, couples and family.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deltona, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 25, 2012

I didn't know what to expect with all the mixed reviews when I arrived at Captain Morgans. From the time our plane landed on the island we were treated with the upmost respect. Pulling up to the dock you have a good view of the whole resort. It was exactly as I pictured. Palms swaying in the wonderful coastal breeze and sand so white it was like I arrived in something out of a storybook. Upon our arrival we checked in and then were told our luggage would be delived to our room and for us to go enjoy ourselves and have a drink on them. The bartender Joel, served us some nice rum punch and we sat around the pool just taking everything in. We had just arrived in Paradise. We ordered a shrimp garlic pizza that was to die for and had another drink. We were led to our room and to our surprise it was very big for the price that we had paid. The room was a 2 bedroom Villa with a view that relaxed you the moment you saw it. Every morning we would have our coffee on the deck just taking it all in. The whole staff went out of their way to make us all feel special (party of 4). Oscar was the bartender who we saw the most and he was an amazing bartender and a amazing person. Everyday he would call us by name and knew exactly what drinks we preferred. We exchanged stories and always laughed. Felix and Jesus were the other 2 who did whatever they could to make our stay pleaseant. Food at the restaurant was very good and I thought priced reasonably. The casino at the resort is the only one on the island. The staff there was also nice and helpful. It is small but certainly has what you need if you feel you have to gamble a bit. Kayaks, snorkel gear and bikes are available to the guests for a very small fee. If you feel like going into San Pedro you can either take a water taxi or the road. We chose to rent a golf cart for the day from the resort. It's an experience. The roads to town are pretty bad compared to the states but I enjoyed it just the same. Met many nice people along the way. When returning back to our new home for the week we endulged ourselves in one of the three pools but swam in them all at sometime or another. The swim up bar and built in loungers were a nice touch. They have a few nights where they have the local band come in and perform at the Welcome Party and the Belize culture night, that had an awesome buffet. If your looking for total relaxation you can find it either in your room, sitting on your deck, floating in one of the pools, swinging on one of the many hammocks on the beach, a porch swing, beach sofa or one of the covered beds that are scattered throughout. Many excursions can be booked through the office when you get there. We chose zip lining and cave tubing. Both I would recommend. It is once in a lifetime event. I can't imagine anyone not liking it there. If they don't they must be one of those persons who just can't seem to be happy no matter what. My party and every couple we met were very pleased and had a great time, I would recommed Captain Morgans to anyone who wants to get away from it all, have some excitment or if they choose to, just relax.

Room Tip: We stayed in E3 a corner villa, had a front view that you could see the beach, palms, water and doc...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Captain Morgan's Retreat

Address: 3 1/2 Miles from San Pedro Town, San Pedro, Ambergris Caye, Belize
Location: Belize > Belize Cayes > Ambergris Caye > San Pedro
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in San Pedro
#21 Top resorts Hotel in San Pedro
#28 Romantic Hotel in San Pedro
#34 On the Beach Hotel in San Pedro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Captain Morgan's Retreat 3.5*
Number of rooms: 65
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Also Known As:
Captain Morgan`s Retreat Hotel San Pedro
Captain Morgans Retreat San Pedro
Captain Morgans Retreat Hotel
Captain Morgan's Retreat Belize/San Pedro

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