Jovan was whom I communicated with for the tour but did not see him for the tour. He sent someone else instead. Snacks and drinks were supposed to be provided but we would have had to stop at quick marts to have something and we were running out of time. The Mayan ruin tour we were supposed to go on was changed to a smaller ruin. It would have been nice to have been asked if we wanted to continue with a ruins tour or change to something else. Apparently the ruins tour we wanted have not been available for awhile due to the flooding so we could have changed the tour. I was also expecting rum punch as part of the deal but instead ended up buying my own rum drink at the cave tubing. Our guide was very knowledgeable of the area but it was too much driving for one day. I noticed at the airport that other tours met their guests and had breakfast and juice for them. We got to the airport and had to wait on our ride and on the return trip our boat back to the hotel was not there. After a twelve hour day it was very frustrating. If you choose Jungle Trek try and be very clear on what you are getting.
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