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“As comfortable as it gets” 5 of 5 stars
Review of The Phoenix Resort

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The Phoenix Resort
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Pescador Drive, San Pedro, Ambergris Caye, Belize   |  
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Hotel amenities
Ranked #1 of 53 Hotels in San Pedro
Missouri
2 reviews
2 helpful votes 2 helpful votes
“As comfortable as it gets”
5 of 5 stars Reviewed July 20, 2009

We just returned from a 7 day stay at the Phoenix in San Pedro. I'm not exactly sure how to explain it best. Walk out the front door and you are on old main street. Walk out the back door and Paradise. Fully stocked kitchens give you the option to eat in or go out. Absolutely wondeerful to eat breakfast in since it is a chore to get my teenage daughters up in the morning to dive anyway. Great Bars and resturaunts are within minutes of the Phoenix right on the beach. Hard to beat sitting out on the balcony in the evening with the cool breeze flowing in. There is a resturaunt on the property that is very very good. My two girls had massages and absolutely loved them. The staff go out of there way to make everything as easy for you as can be done. We dove with Chuck and Robbie (Extremely recommended) and they billed back to the Phoenix. They have golf carts on the premises that you can rent. The loaction is perfect for any activity. These are condo's. You could easily live here for a very extended period of time. They are large and beautifully decorated. We will go back.

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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627 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Turkish first
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English first
California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 4, 2009

I just returned from Belize and once again stayed at the Phoenix. This place is hands-down the best, most luxurious place to stay on Ambergris Caye.

  • Stayed June 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
1 review
5 of 5 stars Reviewed July 1, 2009

My husband and I just came back from Belize and the Phoenix ! Our experience was incredible from start to finish! Mark's the man! He took care of our every need from the planning stages to the actual arrival through to the departure. We stayed in units D3 and D5, both 2 bedroom units with wonderful wrap around verandas and the views were to die for. We have been to San Pedro before and stayed at several different places but none can compare to the Phoenix. If you are looking for 5-star treatment, the Phoenix is it! We were centrally located by all the best restaurants (including The Red Ginger right on site) and town was right at your doorstep- no need for water taxis or golf carts- you could walk everywhere. Also Rolondo our bartender by the "infinity" pool, was fantastic and quite the gentleman and catered to our every need! Oliver ( booked through the Phoenix) with "Cari-bean tours" was our snorkle and boat guide- Oliver will treat you right and take his time explaining everything and make you feel very safe and comfortable- He's an "EXPERT" on Belize! I just can't say enough about the Phoenix- it's worth every penny and I can't wait to go back, in fact we've decided to make it a yearly trip! Thanks again Mark and staff- keep up the great service. Janice & Jerome

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2009

I recently returned from my first trip to Belize, and I will definitely go back, as long as I can stay at The Phoenix, which is the nicest, newest, most-luxurious, and best-located beach-front hotel or condo in San Pedro. I'll concur with all the favorable comments from other visitors, but want to add a word about the splendid service. As visitors in a foreign country (especially a "developing country"), we sometimes assume that the customer service will be impeded by language problems, cultural barriers, etc. Not at The Phoenix. The front desk was able to book our return seat assignments and print out boarding passes. Staff was able to make helpful recommendations regarding nearby restaurants and scuba outfitters. Mark Maggiotto, the manager, was able to send me by Fed Ex a pair of jeans and belt that I accidentally left behind. Staying at The Phoenix is a five star expereince, from start to finish. I felt like a rock star the whole time.

  • Stayed June 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Top Contributor
117 reviews 117 reviews
43 hotel reviews
Reviews in 46 cities Reviews in 46 cities
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed June 4, 2009

Staying here was the highlight of our trip. The Phoenix is new, most modern, spacious, luxurious, convenient, immaculate, comfortable, perfect location. The condo is huge and has central A/C. We stayed four nights in A8 (2nd floor), just steps from their restaurant, the best restaurant on the island, the Red Ginger (ate here every day for lunch and sometimes dinner when we had dinner). This restaurant is air conditioned and modern (other San Pedro restaurants do not have A/C and no ocean breeze can cool you off enough) Convenient to all activities. It is very quiet and relaxing. The wi fi internet is slow and intermittent. There are no phones. The pools are wonderful to swim in. Our terrace was the largest I've ever seen for a condo and phenomenal to sit out on while viewing the beautiful sea. I wouldn't stay anywhere else. This is the place. The value is great. It is an oasis in a third world country. Air conditioning hasn't hit this country yet and it's hot and humid. The supermarkets (more like convenience stores; i.e. 711) don't have A/C except for Island Supermarket (a very nice & large supermarket) just south of the airport (the only one I recommend). We rented a golf cart to see the island. We didn't go north of the bridge. There is really nothing to see, the roads are bumpy and mostly dirt roads. Water sports such as diving and snorkeling and other water sports are really the only vacation reasons to be on Ambergris Caye. We went snorkeling one day - it was great.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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moneta, va
1 review
5 of 5 stars Reviewed May 26, 2009

Mark, the manager at The Phoenix , was very accomodating and helped to make our trip one of the best! The Phoenix is conveniently located right next to the downtown area. I would still recommend getting a golf cart to tour around a bit! The grounds were beautiful, food by the pool was great (Rolando, pool bartender) was always there to make sure we were happy! Snorkeling Hol Chan and swimming in Shark/Ray Alley was awesome! Restaurants we recommend: Bluewater, Caliente and the restaurant at The Phoenix (name is excaping me). We took ferry to Caye Caulker and to Rojo Lounge (North) Would recommend BOTH!! Rooms had huge decks for afternoon lounging and watching the sun rise and set. We absolutely loved visiting a place and experiencing a whole new culture! We felt safe at all times and people were friendly and helpful! We highly recommend The Phoenix over ANY other place we saw on the island. :)

  • Stayed April 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lake Conroe, Texas
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 21, 2009

We have stayed at some of the best resorts all around the world. Phoenix can easily be added to that list. If you want 5 star, total comfort & relaxation, privacy, beauty and fabulous concierge service, this is the place to go. Read the reviews, they say it all. Highly recommended for any kind of group! We love the quiet beach scene to relax from high stress jobs, and the Phoenix is definitely a de-stress zone. Thanks to the staff for everything. We will be coming back this year.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Phoenix Resort

Address: Pescador Drive, San Pedro, Ambergris Caye, Belize
Phone Number:
Location: Belize > Belize Cayes > Ambergris Caye > San Pedro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#6 Business Hotel in San Pedro
Price Range (Based on Average Rates): $$$
Number of rooms: 25
Official Description (provided by the hotel):
The Phoenix Resort is a modern and luxurious beachfront resort located on Ambergris Caye, Belize. The Phoenix features 25 beautifully-finished and spacious suites, gourmet food served on-site at Red Ginger, the services of Sol Spa, San Pedro’s most popular day spa, a beautiful main pool & separate lap pool, a pool bar, on-site fitness center, & the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. ... more   less 
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro

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