We waffled when booking our trip to Ambergis Caye between The Phoenix, Las Terazzas, and Victoria House. Boy, are we glad we chose The Phoenix! We were concerned about being "in town" but it was such a blessing. The town is really quaint and adorable and it's great to be steps away from all the dining and shopping. Las Terazzas and Victoria House are considerably far from town and would require a boat/golf cart to get there.
As others have said, once you're inside the resort you don't even realize that you're anywhere near town. It's quiet, clean, and well-landscaped. The outside is beautiful and everyone we ran into said "Oh! You're at the resort with the gorgeous pool!" Yep, that's right. The pool is lovely, the pool bar is convenient (have Ricardo make you a dirty banana, he makes them best), and there are plenty of lounge areas.
The condo itself was clean and very spacious. They tv's worked well, the bathroom had lots of space for me to store our scuba gear when we were cleaning it, and the views....oh the views....the best I've ever had. The pictures on their website are spot on. Everything looked just as it did in the pictures.
The staff here is super friendly, always trying to go out of their way to help you. I was impressed when they set us up on a private tour on the mainland and called our guide twice during the day to make sure we were having a good time. That right there is great customer service. They also had a cab waiting for us at the small airport after our tour, even though we arrived back an hour early. How did they know? I have no idea but it's the little things like that that really made our stay special.
The only warning I have for you is that if you stay in a 3rd floor condo like we did....there is quite a wall of stairs in your future. (See my picture) You get used to it quickly but if you're not a fan of stairs you might want a ground floor condo. There are no elevators.
I can't recommend this place enough. There's a reason it's currently the #1 place to stay on Ambergis Caye. If I find myself back here in the future I won't bother looking for a place to stay, I'll be back here in a heartbeat.
Thanks to everyone at The Phoenix for making our stay so great!
- Official Description (provided by the hotel):
- The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more less
- Also Known As:
- The Phoenix Hotel San Pedro
- The Phoenix Resort Belize/San Pedro