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“Everything is true -excellence” 5 of 5 stars
Review of The Phoenix Resort

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The Phoenix Resort
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Pescador Drive, San Pedro, Ambergris Caye, Belize   |  
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Hotel amenities
Ranked #1 of 53 Hotels in San Pedro
Washington DC, District of Columbia
Level Contributor
148 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Everything is true -excellence”
5 of 5 stars Reviewed June 2, 2011

Wonderful two bedroom for our first time in Belize. Couldn't have been better. Great location -quiet but right in town

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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733 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Independence, Ohio
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 31, 2011

Its hard to add anything to the great reviews this hotel has, and they are all accurate. We had a 2 bedroom condo on the third floor with beautiful views of the water, huge balcony, beautiful teak cabinets and doors, the place was just lovely. Very clean and staff very helpful. We liked that we could walk to the town for dinner and church. We rented a golf cart one day that the hotel arranged and picked it up right there. We also took the snorkel trip with Alfonzo and that was the high light of the trip. I would highly recommend this condo to anyone.

Room Tip: All rooms would be nice
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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2011

The Phoenix on Ambergris Caye, Belize is the best slice of paradise on an island that is the jewel of Belize! Stayed with a group of friends for 5 nights and all want to return as soon as possible! The condos are wonderfully comfortable and fun and the staff bends over to make your visit as easy and welcoming as anywhere I have traveled. Location of The Phoenix is perfect to walk to all the best restaurants and the amenities and security are top notch!

  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waddington, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 28, 2011

We recently stayed at the Phoenix Resort for five nights during our first trip to Belize. The hotel is exceptional in every way. The bar was set pretty high based on the reviews below yet the hotel still managed to exceed our expectations. Prior to our arrival, Stacy made the booking process a breeze and was so friendly and helpful. Unfortunately she was on vacation during our stay so we did not get to meet her, but she arranged a special surprise for us and upgraded us to a two bedroom oceanfront room with sublime views, convenient access to the pools and the sea, and our own little private beach.

The property itself is gorgeous and we loved the location. The hotel is at the end of Front Street so it's an easy walk to many restaurants and shops, but once inside the walls of the resort you don't feel like you're in the middle of town. Security was ever-present on the property and although we never felt unsafe in San Pedro, it was comforting to know that a guard was always on duty.

The condos are beautiful - modern, spacious, and well-maintained. There were four people (two couples) in our condo and we had plenty of space.

The on-site restaurant, Red Ginger, was the standout for three of the four people in our group, and we had meals at Hidden Treasure, Crave, Wild Mangos, Caliente, Victoria House, and Lazy Croc. The chicken pesto pizza was delicious. We actually canceled dinner reservations at Rojo Lounge on our last night and instead ordered two pizzas from Red Ginger and had dinner on our patio to soak up every last bit of The Phoenix and San Pedro before we left the next day.

As other reviews have mentioned, it's the outstanding staff that sets this resort apart. Prior to our stay, Stacy and Mark were great resources in planning our stay in San Pedro, During our stay, Pamela and Rose took care of our every need and request, be it dinner reservations, restaurant recommendations, golf car rental, excursions, Tropic Air reservations . . .the list goes on and on. We actually ran out of things to ask for! The staff was friendly and accommodating and made everything easy and hassle-free.

We thoroughly enjoyed our first trip to Belize, and The Phoenix ensured that it was not our last trip.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2011

The Phoenix was so relaxing. They did a wonderful job of taking care of everything. If I asked them a question that they did not know the answer to they would find out quickly and update me. I would highly recommend the Phoenix to anyone who wants a completely relaxing stay in San Pedro Belize.

Room Tip: All of the rooms have wonderful views
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  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
california
Level Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed May 25, 2011

Our first trip to belize. may 7-14. Stacey was so helpful with all of our trip planning. The flight with tropic air effortless. We had a 2nd floor 2 room suite.

My first impression with room. The cool breeze as you opened the door, and the wonderful smell. If you have stayed in other countries by the ocean the room can sometimes get musty. Not here.

We went snorkeling with alfonse. So amazing.
We went all day fishing/snorkeling/bbq with eric. Such an amazing day, the food was fantastic. I caught the most fish, and I throughly enjoyed the quiet beach just to float around while our meal was cooking.
We flew to orange walk and took an eco tour to lamani (?) after a boat ride. So amazing, great sights, great guide, just one other couple with us. The food was amazing, and the information was priceless.

We went to the chicken drop, so much fun. Spent many days at Palapas at the bar or on an inner tube in the water, and we met some amazing people. The locals were so nice. Scott the owner of palapas (sorry I was the lady from california that thought her golf cart was gone) too many shots at tubes. We even me linda carter who has an amazing view from her balcony. We had cherry bombs. Look forward to meeting up again with her.

The local people were always so helpful and friendly.
The staff at the phoenix was top notch, pamela and the other girls thank you so much with excursions, golf cart, conversation, always smiling and always so helpful, you all helped make our trip easy. Ricardo at the bar what a wonderful guy, so helpful, great conversations. All of you keep up the great job.

Our most interesting part was departure. We made arrangements with stacey to use george morales transfer company to pick us up at corazal and transport us to playa del carmen to our hotel. His wife and daughter were along for the ride. It was safe, speedy, and they were so helpful with both of our customs stops (belize 19 usd each exit fee, then speedy thru mexican border. The drive was about 3.5 hr. to 4 hours. We were at our new destination and sitting on the beach no later than 1:00 that day. Very reliable service that I would recommend to anyone.

This hotel was beautiful and relaxing. The red ginger had great food. We also ate at, caliente, blue water grill, fidos, elvi's and many street vendors and palapas food was great.

We were so amazed by the turn out for the funeral of the Dr who delivered most of the children.
We can not wait to go back.

Room Tip: Holtel staff added to our wonderful trip!!
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  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 24, 2011

The Phoenix Resort exceeded our expectations for comfort, service and services. In the quaint small of town San Pedro, Ambergris Caye, but very much lending a feeling of privacy and accessibility. I highly recommend! You can do so much from San Pedro and the staff at The Phoenix Resort are there to get you going in the right direction….or, doing nothing at all. Great San Pedro Resort! Thank you all.

Room Tip: Second flr. sea front!
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Stayed May 2011, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Phoenix Resort

Address: Pescador Drive, San Pedro, Ambergris Caye, Belize
Phone Number:
Location: Belize > Belize Cayes > Ambergris Caye > San Pedro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in San Pedro
#1 Family Hotel in San Pedro
#1 Romantic Hotel in San Pedro
Price Range (Based on Average Rates): $$$
Number of rooms: 27
Official Description (provided by the hotel):
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro

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