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“Isolated and deserted” 4 of 5 stars
Review of Tranquility Bay Resort

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Tranquility Bay Resort
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Basil Jones Beach | San Pedro,Ambergris Caye,Belize, Ambergris Caye, Belize   |  
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Hotel amenities
Ranked #20 of 57 hotels in Ambergris Caye
Derbyshire
Top Contributor
50 reviews 50 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
41 helpful votes 41 helpful votes
“Isolated and deserted”
4 of 5 stars Reviewed February 25, 2013

We have just returned from Tranquility Bay and as the name suggests it was very tranquil and isolated.You are about a 35 minute small boat ride from San Pedro on Ambergris Caye so be prepared for a few splashes and a wind blown look when you arrive!

On arrival you will be met by Mr Pete the manager and a nice refreshing drink before being shown to one of 10 beach cabanas. The cabins are very rustic with 1 or 2 bedrooms, bathroom, sitting area and kitchen with microwave and coffee maker. Each one also has a patio area straight onto the beach with sun loungers and a few hammocks between the palm trees.

Meals are taken in the tackle box at the end of the jetty which also has a bar and stunning views over the ocean. At night you can sit and watch the rays and fish around the jetty which is lit up.
Breakfast is waiter service and comes all at once what ever you order!

The 2 waiters working during our stay - Cesar and Giovani were fantastic. They were polite, courteous, extremely helpful and efficient. Jamal the snorkel guide was also very good.

The beach was swept every day for sea grass and rubbish that gets washed up and the rooms were cleaned daily.

There is only one other hotel / rented condos resort within walking distance and we were informed that this is currently in receivership which would explain the unhelpful attitude we got when we visited. So basically you are totally isolated from anything and my advice would be to visit one of the shops in the town before you go up there if you would like to have a drink in your room or eat any snacks etc as the only food or drink you will get is at the restaurant / bar.

The really weird thing was that everybody went down for their evening meal well before 7pm and then went straight back to their rooms. Sometimes we would be the only ones left having a meal or drink and although the place is set in a wonderful location it would have been nice to share it with someone.
On the last few nights that we were there we actually met some like minded people and joined them for a meal and it made such a difference not to be back in the room for 8pm and to have some conversation with someone other than ourselves.

You can do dive and snorkel trips from the resort and they do rent fins and masks etc which you can use to snorkel from the beach. Unfortunately during our stay the winds were very strong all day and night and it whipped the water up so the water was very choppy and the visibility wasn't particularly good. Even though we did manage to see the 2 very large green resident morays, tons of rays and lots of the usual wrasse, parrot fish and barracuda.

We also went on the trip to Hol Chan / shark alley and got to snorkel with nurse sharks, a huge loggerhead turtle,spotted eagle rays and groupers to name a few.

Although the resort did do certain trips they never put up any information until our last day of what
they were or where they went to so we had to ask for this information.

The other thing was you had to pay U$20 pp return to go into town and that was when and if they were actually taking guests back to the airport anyway.
The one thing i did feel was a little bit excessive was the price i paid for a cup of black tea one night after my meal as no coffee / tea is included. U$3 for one tea bag. It was only u$5 for a rum and coke!

Although the place is called Tranquility Bay once you leave the resort beach perimeter and walk up and down the beach in either direction as we did for a couple of hours every day you will see that the beach is absolutely full and i mean full of rubbish of every description from baby car seats, wash baskets, bottles, syringes, plastic bags that has all been washed up.We even found a huge cool box on one walk. (photographs can be provided)
The poignant thing was there were plenty of signs stating that areas of the beach were turtle nesting sites, how on earth they climb over all the rubbish is beyond me.

We loved to go for a walk every day to see the birdlife from woodpeckers, humming birds to pelicans and frigates and it doesnt bother me wading through the usual debris like logs, sea grass and coconuts etc that washes up but having to step over and through all the rubbish i found quite appalling.
This is not this resorts fault i know and on one of our last days we did see a local guy with a wheel barrow who appeared to be picking stuff up but surely more should be done to keep this place as clean and pristine as it should be.

Room Tip: Take everything you need with you as there are no shops, keep the windows and doors closed as even w...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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303 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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  • English first
  • French first
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English first
Captain
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2013

Incredibly comfortable and clean cabanas right on the beach with amazing views of the sparkling water, white sand, and coconut palms swaying in the breeze…
Very good patch reefs with high fish and coral diversity for snorkeling right out in front…
Delicious food and wonderful service at the restaurant on the water…
The friendliest staff of any place in the world we’ve ever stayed…
Such an isolated and peaceful location…
It just doesn’t get much better than this…

Room Tip: Cabanas 6 and 8 have the very best views.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, AB
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2013

On the way back to San Pedro after 5 nights at Tranquility Bay, my son pointed out that the problem with all the other places we passed is that there were no yellow t-shirts. This was after a truly heart-warming sendoff from the dock by several of the people who took such great care of us and became our friends in this piece of paradise. I am reluctant to name names as I don't want to miss anyone, but thank you to everyone who made our vacation so wonderful.

The isolation, the proximity to the reef, and the beautiful beach are all wonderful reasons to choose Tranquility. It would be excellent for anyone, but for a family I can't imagine a better place to go. My kids (ages 8 and 11) were never bored - they swam, they snorkeled, they played in the sand, and they sat with their friends who worked there and chatted. On the snorkeling tour we did all the guides watched out for them and made sure they were safe and included. The restaurant staff knew them and their preferences and treated them with much kindness.

The cabins were clean and comfortable, and quiet. The resort was full, but even at that it usually felt like we almost had the beach to ourselves.

We would love to return to Belize, and if it works out one day we would certainly return to Tranquility Bay.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newjersey
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2013

My wife and I spent three nights at Tranquility Bay in early Feb. The resort is small and private which we liked. The beach is beautiful and the water was warm. We had a great half day snorkelling trip. The restaurant was good and the staff were friendly and helpful. My only complaints are that the windows in our cabana , # 6, could not be opened, and the snorkelling and fly fishing at the resort grounds were disappointing. Overall we had an enjoyable time at the resort.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Elmo, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2013

If you want lots of activity and hussle bussle go closer to San Pedro. If you want a great room, wonderful food, snorkling, sailing, and kayaking done at your own pace tis is the place. Oh I forgot to say the view is second to none.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2013 via mobile

This picturesque spot is further afield than other options in the area, but if you want an isolated location with a gracious staff, Tranquility Bay is ideal. With only about 10 beach-front "cabanas," the grounds make for a small compound. Beautiful views of the reef, the sunrise and the crystal blue-green waters. And with no TVs, no phones, and wireless service only available outside of the "office," you can truly unplug from the rest of the world. Any minor issues we had (one with the microwave, one with the second air conditioning unit) were resolved immediately or as soon as reasonably possible. Very sad to leave (my wife actually teared up saying "goodbye" to the staff), as this place left us with a top notch first impression of Belize.


Upside: The people. The outstanding staff members are phenomenal with the guests and seem to enjoy each others' company as well. Diving/snorkeling are available right off the resort's beach or through arranged half/full day tours. It was some of the best diving we've ever done; dive masters made all involved very comfortable even those that are only occasional divers. Fry jacks - yum. Did I mention the people?

Downside: Captive audience. A single restaurant and bar is the only food/drink option unless you bring your own. Otherwise, you can take a daily boat trip into San Pedro to re-stock with other/cheaper options. This wasn't an issue at all for us (the TB food was great and we didn't mind paying for drinks) but if you're here for a week or more it could get repetitive.

Stayed January 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, California, USA
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 8, 2013

This is a long overdue review of Tranquility Bay. While I have relied on TripAdvisor for vacations we have taken all around the world, this is finally the first review I am writing - this place deserves it! We were there in late December 2011 with our family (including three daughters ages 8, 10, 13). We had a fantastic trip and absolutely loved this resort. I could not say enough good things about Carlos and Isabelle (the property managers) and also all the staff.

The resort has about 10 brightly colored bungalows on an amazingly beautiful beach that is second to none. It is at the very north end of Ambergris Caye and is very remote. It is like your own little paradise - no crowds and your own private beach where you rarely see anyone else. You won't compete for a hammock or a beach chair. It is paradise. If you are looking for a big resort/all inclusive then don't stay here and save it for those of us who want a unique, quiet and charming place without the crowds! This is secluded and picture perfect gorgeous.

The little bungalows are perfect for families. They is a bedroom downstairs and one upstairs in a "loft" area and each house also has two bathrooms. There is also a little kitchen area. While this is not a 5 star "luxury" resort, it is a beautiful casual beach resort and perfect for this secluded island location.

There is a restaurant right over the water for all the meals. It is as fun as it looks in the pictures. You can sit outside and see fish swimming underneath you . . . we even saw sting rays. There really isn't another option for dining because you are very remote but we found the staff to be BEYOND amazing and the food was delicious and there was plenty of variety. They had wonderful drinks and enough variety of food that even our very picky 10 year old loved it there. Despite that there were plenty of menu options, I could have eaten that Belize shrimp dish every night - delicious!! The food was moderately priced - I wasn't expecting inexpensive as I had read in the guide book that the food on all of Ambergris Caye is more expensive than the mainland because is has to be shipped out to all the restaurants. One other fun thing in the restaurant is they have many different games for guests to use and we enjoyed playing some of them while waiting for our meal.

When researching hotels on Ambergris Caye I noticed in some of the reviews for other resorts that you could not snorkel right off the beach - you had to take a boat out. At Tranquility, you can walk right out and snorkel. They also have some kayaks you can use to go out further which was amazing. I was a little worried about being so remote and so far from San Pedro town (it is a half hour boat ride), but we did the shark ray alley trip (HIGHLY RECOMMEND!!) and they stopped in Caye Caulker and San Pedro Town and the few hours there is really all you need - small but quaint towns.

The service of the staff was AMAZING. Carlos and Isabelle are quiet and friendly and very accomodating for any request we had. My husband had not been diving in many years so when we went out to shark ray alley they sent the dive master along to give him a refresher course. (I don't recall the cost for this service but it was very reasonable and much less than we would have expected). My youngest daughter was a little apprehensive snorkeling and our guide made sure he stayed very close to her so she was comfortable. And talk about going well beyond expectations for customer service . . on our flight home we got stuck in Houston overnight . . . and when we got home my oldest daughter realized her jewelry container was missing out of her bag (it must have disappeared while in the luggage storage at the Houston airport) - she was very upset as she had some souvenir earrings she had bought in San Pedro Town in there - - and Isabelle did a HUGE favor for us and bought an identical pair earrings on her next journey to San Pedro Town and mailed them to us!! Talk about SERVICE!!!!

This is somewhere we will definately come back to - - we are in process of planning a trip to the Carribean and our girls were begging us to come back to Belize. They loved this resort so much.

Thank you Carlos and Isabelle!

Room Tip: All the bungalows are awesome!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tranquility Bay Resort

Address: Basil Jones Beach | San Pedro,Ambergris Caye,Belize, Ambergris Caye, Belize
Phone Number:
Location: Belize > Belize Cayes > Ambergris Caye
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites
Hotel Style:
#7 Family Hotel in Ambergris Caye
#10 Top resorts Hotel in Ambergris Caye
#14 Romantic Hotel in Ambergris Caye
#18 On the Beach Hotel in Ambergris Caye
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
A relaxing 12 miles North of San Pedro, Tranquility Bay Resort is a secluded paradise. 10 separate cabanas line the nicest beach on the island. The only resort on the island where it is safe to snorkel from the beach to the reef! Relax and enjoy our beautiful setting from our water top restaurant and watch the Tarpon, Barracuda and Eagle Rays swim under our dock lights! ... more   less 
Also Known As:
Tranquility Bay Hotel Ambergris Caye
Hotel Tranquility Bay
Tranquility Bay Resort Belize/Ambergris Caye

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