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Tranquility Bay Resort: Traveler Reviews

12 miles north of San Pedro | P.O. Box 149, Ambergris Caye, Belize
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Tranquility Bay Resort
Ranked #14 of 54 hotels in Ambergris Caye
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236 reviews from our community

Traveler rating
    192
    34
    6
    3
    1
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Families
57
 
Couples
132
 
Solo
5
 
Business
1
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Amelia Island, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Best vacation ever!!!”
5 of 5 stars Reviewed January 28, 2013 via mobile

I went as a solo traveler expecting to spend most of my time by myself, but the staff was so friendly that I immediately felt like I was a part of their family. I hardly spent any time alone. As you've read in other reviews, the location is AMAZING. A trip to shark ray alley is a must. Food was very good, especially the fish tacos, fish at the beach barbecue, and lobster dishes. I have to give a special shout out to the guys who made my trip extra special. Giovanni in the restaurant welcomed me every meal with a hug, and made me feel like a special guest. Jacob was my sweet teddy bear with a big shoulder to lean on if I wanted it. Best of all was Jamaal, the guide. He didn't think I would be up to my talk about my adventurous side in the water, but I proved him wrong the first time out. I'm a natural in the water and want full interaction with the stingrays, and I definitely got to enjoy that. What impressed me was how great Jamaal was with the novices and those who were very nervous. He was very patient with them and extremely helpful. He also helped me check something off my bucket list, petting a shark's belly.
Only two negatives I'd mention. Make sure you bring bug spray. In the evenings if there isn't a breeze, the sand flies and mosquitoes are a nightmare. I also hope they can improve the amount of hot water in the cabanas. I'd run out by the end of my shower, and this will be a problem when I return in June with my niece. We will have to fight over it.
I recommend Tranquility Bay 100%.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 11 more reviews by Hayley B for Ambergris Caye
Ask Hayley B about Tranquility Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodside, California, USA
Top Contributor
51 reviews 51 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
37 helpful votes 37 helpful votes
“Location and staff more than makes up for average rooms”
4 of 5 stars Reviewed January 9, 2013

The location of the resort more than makes up for its shortcomings.

First of all, the location of the resort is stunning. I won't get into the details as this has been expanded upon by plenty of others. And the company website hides nothing about the remarkable beaches.

Secondly, the staff is friendly, warm and knowledgeable.

We got the budget room in the middle of the holidays around New Year, but I was able to tour other onsite accommodations.

One of two drawbacks, (again, which are a distant memory every time you just open your eyes and look round at the remarkable sand and sea) are the fit and finish of the rooms themselves. For a resort that is less than 10 years old, the place is showing its age. Initial construction appears to be done at a high local standard, but would appear to be a bit weak by western standards. Keep in mind, the area is battered by rains and heat for 1/2 of the year, and has whipping salt air breezes all the time. Tiles were broken, paint on the walls appeared to not be finished in spots all over the walls. The windows seemed to be painted shut and had no screens. Windows were not cleaned in the interior for a while. It just has a coarseness to it that is not bad considering the location. I looked behind the light fixure above the bed and found hundreds of dead insects. The good news is that they were dead! Dead bugs on the walls. A big no no that can be easily cleaned. This is the tropics, so I would not count this against them. I would recommend a deeper level of regular cleaning and maintenance. A bit of staff training could take care of this.

The prices for the rooms however are quite fairly priced given the location and the difficulty in maintaining such a remote lodge. I would not hesitate to return again.

The other modest drawback is the onsite dining. The food is good, and fairly priced and diverse. The menu is on the website. It's just that they have only one person in the front of house, doing ordering waiting tables, serving, busing. Everything. At peak hours, service can be a bit haphazard. They do their best. One more well trained person on the floor in the restaurant 6 hours a day will do it. Kitchen staff does a great job. Food is fresh. Beer is cold. All drinks are fairly priced. And they deliver a 5 gallon dispenser of filtered water to your cabin for $7.5 US.

Keep in mind, it rarely drops below 75 degrees. Your drinks get warm fast!

Every fish boat seemed to come back with enough fish to feed the whole resort. We did not go fishing as most of the time we spent snorkeling on the reef, just a couple minute swim from shore.

Wifi worked if you hung out by the office.

Remember, no Televisions, no phones. Strong cell signal if you have a compatible phone.

Summary. Stunning location. Friendly staff. Solid, not luxurious accommodations. Great for families too. You won't want to leave.

Two thumbs up. Check it out!!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask Tom K about Tranquility Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winsford, United Kingdom
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
“Fabulous resort - only a few improvements would make it perfect”
4 of 5 stars Reviewed January 5, 2013

Stayed as a family for 4 days following some time in the jungle on the mainland. We were looking for some good snorkelling, diving, and a location to chill out at. Tranquility Bay is definitely recommended though there were a few minor improvements that would have made the resort perfect.
The highlights - the food and staff were execllent. Great variety on the menu, well presented. Always a smile and a chat from the management and staff. Would recommend to everyone to experience the snorkelling at Hol Chan and Shark Ray Alley - although Hol Chan was busy the sea life was great (Eagle Rays, Turtle, Nurse shark) however this was nothing compared to Shark Ray Alley (and an additional stop nearby) in which we were snorkelling in 8ft of water surrounded by anything from 15-20 Nurse Shark and Rays, and then also by 5+ Green Turtle that were literally pushing past you to get to scraps being fed by local fishermen. Awesome experience. Also went snorkelling up the coast however this meant travelling outside the reef - very bumpy !! 10ft waves in our small boat - safe but not for the faint hearted nor those who may suffer from sea-sickness. Considering the quality of the snorkelling and the strong current and wave outside the reef we were happy to miss out on any diving. The reef in front of the resort really could be reached by walking as it remains shallow (4-6ft max) from the shore to the reef about 200m out. Would recommend using one of the kayaks and/or finning out - we saw some great reef fish whilst also a glimse of a reef shark. Lodges are clean, spacious and functional.
Worth noting - the restaurant only has 6 tables inside, and a couple of large benches outside that generally proved insufficient to accommodate the 11 Cabana's - get there early (6pm) and there would be less waiting - although only really an issue if there is some rain. Food however is worth waiting for. We were a family of 4 with 2 grown up children and had requested a double and a twin. Whether just the room we were allocated we had 2 double beds. The lounge did have a sofa bed that helped however with no air con in the lounge nor blinds/curtains it made sleeping more difficult. We thought there was limited hot water though just needed running for 5 minutes before it came through. WiFi is limited to the office and just outside for those like us who wanted to stay in touch.
These minor issues certainly didnt spoil the experience - the location, the food, the sea-life, the staff all made this resort one that we would recommend.

Room Tip: All rooms face the sea and appear similarly equipped. We stayed in Cabana 8 - had 2x double beds.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
See 2 more reviews by Dave B for Ambergris Caye
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
4 helpful votes 4 helpful votes
“Excellent Honeymoon Experience”
5 of 5 stars Reviewed December 19, 2012

My fiancé and I had a few simple requirements for our Central American honeymoon resort destination. First, it had to be somewhere quiet. Secondly, it had to serve good food. Third, there had to be some cool spots for snorkeling nearby. And finally, there had to be a great beach just footsteps from our door where we could just kick back and read a book peacefully in a hammock all day if we wanted. That was pretty much it.

When we found Tranquility Bay Resort online it appeared to have everything we were looking for, and now, after returning from our wonderful trip, I can say that it exceeded our expectations.

It was very quiet. Even at full capacity, it felt like we were only one of a few people staying at the resort. We had a quaint two-bedroom cabin just 20 feet from the ocean and there was no noise, tourist activity or distractions to be found.

The food was also really good. The resort has its own restaurant, serves free breakfast (try the flapjacks), fresh fish and held a memorable beach dinner for the guests one night during our stay where we had lobster followed by a fun bonfire. And the service was great. All the bartenders, waiters and staff were friendly and helpful, willingly to deliver a six-pack of Belican Stout (great Belzian beer) within a few minutes of my request.

The snorkeling also did not disappoint. We love snorkeling near colorful corral reef and marine life, and were delighted with the guide that Tranquility Bay Resort had on staff, who brought us out to Shark & Ray Alley for a great afternoon at a great price.

The staff was also knowledgable about exciting day-long adventures that you can have on San Pedro or Belize City, if you are interested in leaving the resort for a day during your trip. We did this one day by going to see some Maya Ruins, which was a long trip, but well worth it.

Overall, it was great, no major complaints to report of any kind. Just wish we could've stayed for longer! Would for sure recommend it to travelers who just want to escape and relax. The word "Tranquility" in the resort name is not false advertising.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask George F about Tranquility Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitefish, Montana
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Perfect in every way!”
5 of 5 stars Reviewed December 16, 2012

This review is long over due! We stayed at Tranquility Bay in January of 2012. Isabella and Carlos are incredible. There is a great staff to meet your every need. The drinks and food were never disappointing. If you like to roll out of bed and into the ocean this is the place. The snorkeling tours to Hol Chan and Shark Ray Alley were amazing. There is great snorkeling right out your front door if you chose to stay close to the resort. Tranquility Bay is so peaceful you really don't want to go anywhere! We love Belize and this resort is a gem....the worst thing about going to Tranquility Bay Resort is leaving. You will make new friends and take home some wonderful memories!

Room Tip: There is no bad place to stay here ! Everyone gets an ocean view!!!
See more room tips
  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Natalie J about Tranquility Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tranquility Bay Resort

Also Known As:
Tranquility Bay Hotel Ambergris Caye
Tranquility Bay Hotel
Hotel Tranquility Bay
Tranquility Bay Resort Belize/Ambergris Caye
Address: 12 miles north of San Pedro | P.O. Box 149, Ambergris Caye, Belize
Phone Number:
Region: Belize > Belize Cayes > Ambergris Caye
Amenities:
Bar/Lounge Beach Free Breakfast Kitchenette Restaurant Room Service Suites
Hotel Style:
#7 Romantic Hotels in Ambergris Caye
#7 Top resorts Hotels in Ambergris Caye
#8 Family Hotels in Ambergris Caye
#11 On the Beach Hotels in Ambergris Caye
Price Range: $
Official Description (provided by the hotel):
A relaxing 12 miles North of San Pedro, Tranquility Bay Resort is a secluded paradise. 10 separate cabanas line the nicest beach on the island. The only resort on the island where it is safe to snorkel from the beach to the reef! Relax and enjoy our beautiful setting from our water top restaurant and watch the Tarpon, Barracuda and Eagle Rays swim under our dock lights! ... more   less 

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