Location is amazing but the service was not. When we first got to tranquility bay we were met hy the management & served a drink & provided an overview of the place. That was the end of the hospitality. The staff (restaurant especially) seemed annoyed or put out whenever we ordered a basic meal. They seemed more interested in visiting with each other. I was with a small group and it is the only restaurant to order your meals from. If we asked or inquired about something no one ever got back to us. The food was good only at the end, there seemed to be a different cook at the end Between our group we have been to Belize 6 or 7 times over the last 4 years. There are many beautiful locations to stay with far better service.

Just as an FYI, if your traveling as a group & need to sleep on the sofa bed there is no air conditioning in the living area. The wind or even the lack of it can make it hard for that person to sleep. People ended up taking turns sleeping out there as it was pretty hard to get a decent sleep.

This was a perfect end to our vacation after visiting Mexico, Guatemala and the Belizean jungle. It was time to relax and stay disconnected from all technology and the crush of humanity. From the moment we arrived San Pedro airport we had our transportation arranged by Elizabeth and Carlos (Host and Resort owners). Upon arrival to the resort we were greeted by our Hosts and offered a fabulous drink at the bar. Quick tour to cover our basic needs and asked us up front if we needed help with arranging any activities. Our little house was perfect. The sand white beach was several feet away from the turquoise crystal water. Falling asleep to the ocean waves was like a relaxing dream.

Back home we completed the Closed Water part of the PADI Cert so one of the influencing factors for staying at TBR was that they have an onsite PADI Center. They helped us arrange the Open Water PADI Certification (2nd part of the cert requirement) with Nef our Dive Master. Everyone was very knowledgeable and helped us feel comfortable with our SCUBA training. Two days later we were officially SCUBA Certified. On to the Blue Hole. Again Carlos and Isabelle went above and beyond to help us find a tour guide with an excellent reputation (Amigos Del Mar). Our Host test out several different guide services and recommend the one’s they think are the best. It was comforting to know that they recommend from experience.

Everything was perfect. From the time of arrival, welcoming smiles, our clean and comfortable cabana, SCUBA adventures, Kayak galore, food and services. Next time we’ll be sure to stay here longer than 3 nights!

Thank you to everyone at Tranquility Bay!

You can not go wrong with this hidden gem. It is the perfect place to snorkel off the beach and kayak. Your children will adore the location as will the parents. We are a couple with no kids and would not have traded this resort for any others. The restaurant is delicious and will accommodate you. If you are into luxury this is not for you. This is the kind of place that you can call a home away from home. Oh, if you want to spent time in San Pedro it will take a long and expensive boat ride unless you find a group you can tag along with.

From the moment we stepped on the boat in San Pedro our impression of Tranquility Bay Resort has been excellent. All the workers seem genuinely happy to be working at this place and it shows in everything they do; always with smiles on their faces and always trying to improve on themselves.

Winfield and Kevin, the boat captains, were awaiting our arrival at the dock in San Pedro, put all our luggage in the boat and we were set off for the last leg of our travel day. The 30 min ride to the resort was great, the 2 were making sure we were all ok, and letting us know all the places along the way.

When we arrived at Tranquility Bay Resort Isabelle was standing there waving and welcoming us with open arms. The staff whisked our luggage off to our rooms and we were escorted to the bar where Hill, our fabulous bartender, had made us welcome drinks. (Hill, Andreas and Alberto made some excellent drinks during our stay and after just a day they knew what we liked and would make us our own concoctions.) Isabelle gave us a run down of the resort and showed us personally around the resort to our rooms; the place is not very big so this didn’t take long.

Throughout the week we were shown how great this place is. We wanted to do a few tours, have a dinner on the beach and go into San Pedro to see the town one night, all of this was scheduled by the fantastic managers Isabelle and Carlos; we didn’t have to do anything but go and have a good time (they even picked better weather days for the different activities). They are a married couple that run the place and do such a great job at it. If anything came up they fixed it right away, something that I have never seen in all the places I have travelled to. Their professionalism and relaxed way is a combination of traits that many managers try to achieve but usually fall short, these two have mastered these traits to a T.

The Resort’s restaurant and bar, The Aquarium and Tackle Box, was the best food we had while on our vacation in Belize, and could have been possibly the best lobster I have ever had. If you get the fish or lobster here they are always fresh and swimming in the ocean earlier that day. The main chef was on vacation during our stay but from the quality of the food you would have never have known that (and we didn’t until the end when I was getting all the names written down for my review). Yolanda, Dinora, and Anita were the cooks behind all the tasty food we ate during our stay.

The servers and bartenders were Hill and Andreas for most of the time and when Andreas went for his vacation Alberto stepped in and all three did such a good job. They were always polite, nice, prompt and made you feel like it was your home too. I don’t drink too much so I left it up to them for the tasty drinks, all I had to do was tell them the flavors I liked and they brought me the yummiest drinks (one I just started calling Coconut Yumminess.) These guys would do anything for you, one day we wanted coconut water, so one of the guys climbed one of the many trees and cut down 2 fresh coconuts, shaved the top and stuck a straw in it (another thing I have never experienced in customer service, they would even climb a tree for you).

Now the rooms, they were always kept clean by Marseni. The best part about having our room cleaned by her, she knew when we were out of the cabana and would never wake us to clean the room. When you are on vacation why would any cleaning crew decide it is a good idea to clean at 8am, well they knew this was not good practice so they don’t do it. If we needed extra towels or another pillow she had them there within a few minutes, she was always prompt and nice.

The activities we had that were done through the resort were sailing on the Hobbie Cat, Ocean Kayaking, and snorkeling. Tranquility also offers SCUBA diving and has a dive shop on site, as well as a dive master (which we will get to later). The day we went on the Hobbie Cat, Jamaal took us out. He is a California native and is living the dream of doing what he loves everyday. Since he is happy in life he just spews happiness all around and you can’t help but have a good time and have a smile on your face when around him. He loved taking us out on the water, we even lost track of time and ended up spending about 4 hours on the water sailing around.

The dive master Orlando took us on the snorkeling adventure. He is a very knowledgeable guy that is one of the safest guides I have encountered. I have been diving for almost 14 years and unfortunately I couldn’t dive this trip due to my sinuses. At each spot he showed us all the marine life in each spot he could. If it was something really interesting he would bring us all in to show and then at the end he would explain if there were any questions. Before we would all get in he would tell us the route he would be taking us on and even then had other safety precautions set up.

The grounds of the resort were immaculate. The staff was always out there cleaning up if needed. Also from our many boat trips to and from San Pedro we got to see many of the other beachfront properties, and we were glad we picked our place. Not too many of the other places along the way had much of a swimming area, and when you got even closer to the city none of them did. At Tranquility they have a huge area where you can get in the clear water and take use of the beach area. The reef is very close by that you could either take a short kayaking trip or even swim and walk out there since most of the water was fairly shallow. Since the property is in the Marine Reserve the coral is spectacular and they had a multitude of fish swimming around, if you just wanted to snorkel there you would see more than enough fish to satisfy you. Another thing that none of the other places along the way could provide.

All in all, we loved Tranquility Bay Resort. Now it is pretty remote; it takes 30 mins by boat with no roads to get to there. We like this, when we think of vacation on a beach we like the idea of turning everything off, having a place to ourselves, and that’s exactly what we get here. Many of the days we felt like there was no one else there, at times we would have the restaurant, the beach, and swimming area all to ourselves. Now, it’s not for everyone, if you need the computer, Facebook, Twitter, emails, TV, and parties, this is likely not a place you want to go (though the bartenders / servers are a lot of fun to hang out with and sometimes it does feel like a chill party). I have been thinking this whole time on what I should write for some cons, but I can’t really think of any I had. There would be for some people that need the party scene or the ones who just can’t disconnect, but for us this is the place we want to be.

If you want to see all our experience during our stay check out our blog at
BoutiqueExplorers dot com