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All 28 Alpharetta hotels

Fairfield Inn & Suites Atlanta Alpharetta: Traveler Reviews

2.5 of 5
11385 Haynes Bridge Road, Alpharetta, GA 30004
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Ranked #19 of 28 hotels in Alpharetta
Most recent review
4 of 5 stars Reviewed May 24, 2011
Jae_2250 Elmwood Park, New Jersey
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53 reviews from our community

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Date Rating
Elmwood Park, New Jersey
2 reviews
2 helpful votes 2 helpful votes
“A much better stay”
4 of 5 stars Reviewed May 24, 2011

I previously stayed at this property back in February and was disappointed. After speaking with the manager, I relunctactly agreed to give them another try. I am happy to say that my stay in April was much much better. We booked two double rooms. Both rooms were clean upon arrival, the carpets were a little damp from them being cleaned. The manager and staff, were hospitable and accomodating. (By the way, the manager is new)....Overall I was pleased, and would definately stay here again. The hotel has easy access to Ga-400, the mall, and restaurants. I wish I could have updated my review sooner, but tripadvisor limits how often you can review the same property. Needless, to say, if you're looking for a budget friendly hotel give them a try!

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jae_2250 about Fairfield Inn & Suites Atlanta Alpharetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dee M, General Manager at Fairfield Inn & Suites Atlanta Alpharetta, responded to this review
March 12, 2012
Thanks again for giving us a second opportunity! We really appreciate your business. We like to hear the things that we need to improve on, but love hearing when we get it right!

Hospitably,

D. Muff
General Manager
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UK
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Good hotel!”
4 of 5 stars Reviewed May 2, 2011

We stayed for 5 nights on a trip from UK in a twin queen room. Arrival was dealt with quickly and our stay was trouble free. Room was good sized at the rear and was serviced daily with no issues. Breakfast was very good with a good selection of food and was well serviced.
24/7 coffee always available with a number of options. Access to GA 400 easy and only 3 mins from Northpoint Malls.

No hesitation in recommending this hotel.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dee M, General Manager at Fairfield Inn & Suites Atlanta Alpharetta, responded to this review
March 12, 2012
Thank you so much for so many positive comments regarding your stay at our hotel! I want to personally thank you for choosing to stay with us. You have a lot of choices out there so we truly appreciate you choosing us. We are thrilled that you enjoyed your stay! We look forward to welcoming you back again whenever your travels bring you back to Georgia!

Thanks again for the feedback!

D. Muff
General Manager
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forest
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice hotel & location.”
4 of 5 stars Reviewed April 1, 2011

Me and my two kids stayed from March 12,2011 to March 14,2011. That Sunday, I requested extra towel (clean towels) I thought while we were out for a minute the maid would make the bed and vac the floor. The only thing was done was picked up the dirty towels in bathroom and put clean towels. Other than that, everthing else was good.

Room Tip: Not far from restaurants and close to interstate.
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  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dee M, General Manager at Fairfield Inn & Suites Atlanta Alpharetta, responded to this review
March 12, 2012
Thank you for your comments regarding your stay at our Fairfield Inn & Suites by Marriott. We really appreciate you taking the time to share your experience with us. I want to personally apologize about your bed not made and floor not vacuum during your stay. We have since taken measures to ensure that this does not happen again.

Please consider us again the next time you and your family visit Alpharetta. I can assure you that your stay will be an enjoyable one!

Thanks again for your review!

Hospitably,

D. Muff
General Manager
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Elmwood Park, New Jersey
2 reviews
2 helpful votes 2 helpful votes
“Definately not a Marriott Hotel”
2 of 5 stars Reviewed February 22, 2011

I stayed at this hotel on Feb 17, 2011 through Feb 20, 2011. I am in the process of relocating to the Roswell area so this hotel's location was ideal for me in order to get around. In addition the rate was great. However, upon arriving at the hotel and getting on the elevator you immediately feel as though you have just checked into a motel. The carpet on the elevator is run down and stained with God knows what. The first room that they gave me its bathroom was horrible, the tub hadn't been properly clean, there was a spider on the counter (sink) the room itself was dingy. After complaining to the front desk, they switched me to another room, this one was not any better, the pillow cases were dirty, I actually brought one of the pillows downstairs to the front desk so they could see it. The gentleman was really kind under the circumstances, he apologized to me and changed my room again, I ended up getting the room that is actually featured on the website (it looks a better online). However, upon check-out I was disappointed to learn that my booking rate was not honored when he upgraded my room. This hotel is the pits I would never stay here again. If you want a cheap room and don't care about quality then this is it! This hotel is in dire need of renovations. The walls are also really thin so you hear everything next door and in the halls.

  • Stayed February 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Jae_2250 about Fairfield Inn & Suites Atlanta Alpharetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dee M, General Manager at Fairfield Inn & Suites Atlanta Alpharetta, responded to this review
March 12, 2012
Thank you for bringing to our attention your disappointment with our Fairfield Inn & Suites by Marriott. I want to personally apologize for the problems you experienced and assure you that it is not reflective of our usual standards of service and quality.

It is only with the valuable feedback from our guests that we can make improvements at our hotel, so we appreciate you taking the time to share your experience with us. All your comments from your review were discussed with the management staff and actions were taken so this does not happen again.

Although we had failed you once, I hoped that you would allow us the opportunity to win back your trust and prove our commitment to your satisfaction by choosing to stay with us again in the future. I noticed that you did give us that opportunity and decided to stay with us again. We were extremely excited to read that your second stay with us was a much more pleasant one.

Thanks again for giving us another chance. We really appreciate your business and hope to see you again in the future!

D. Muff
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Farmington, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great location, clean hotel”
4 of 5 stars Reviewed November 7, 2010

We stayed here for three nights at the end of October. The man who checked us in was very friendly and promptly brought up a portable crib when requested. The rooms, though small for a family of 5, were very clean as was the rest of the hotel. The continental breakfast was good enough to feed two teenage boys and their father. There was also a computer and printer available for guests to use.

The location couldn't have been better with easy access to 400. We would definately stay here again and I would book this hotel for my business colleagues as well.

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Fairfield Inn & Suites Atlanta Alpharetta

Also Known As:
Fairfield Inn & Suites Atlanta Alpharetta Hotel
Fairfield Inn And Suites Atlanta Alpharetta
Fairfield Inn & Suites Atlanta Alpharetta Hotel Alpharetta
Fairfield Inn Alpharetta
Fairfield Alpharetta
Alpharetta Fairfield Inn
Alpharetta Fairfield
Address: 11385 Haynes Bridge Road, Alpharetta, GA 30004
Phone Number:
Region: United States > Georgia > Alpharetta
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotels in Alpharetta
Price Range: $
Hotel Class:2.5 star (2.5*)
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