I hate that it happened this way. This hotel had very, very nice staff and a nice exterior. Our room was on the third floor and had beautiful views of birch trees out the windows. We asked for nonsmoking though, and hotels.com confirmed that we had reserved a nonsmoking room. The room smelled horrible and clearly like it had been a smoking room for a long time. There was no nonsmoking sign outside the door (like there was on many other doors in the hallway). When we brought this to the attention of the front desk staff, they said the hotel was booked up and there wasn't anything else available. It's a shame that one thing can ruin an entire stay, but spending a night in a room that smells like years of cigarette smoke tends to override anything nice about the place.
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- Also Known As:
- Studio Plus Alpharetta