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“My Hotel of Choice” 4 of 5 stars
Review of Courtyard by Marriott Atlanta Alpharetta

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Courtyard by Marriott Atlanta Alpharetta
3.0 of 5 Hotel   |   12655 Deerfield Parkway, Alpharetta, GA 30004   |  
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Free Parking
Ranked #15 of 28 hotels in Alpharetta
Racine, WI
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
“My Hotel of Choice”
4 of 5 stars Reviewed April 12, 2013

After having stayed at many hotels in the Alpharetta area, this is my hotel of choice. A great layout to do business out of with a small restaurant and a nice lounge/lobby area. The staff is helpful. Location is great. Many good restaurant choices in the immediate area. Facility is well maintained over all and the rooms were clean and up to date. The beds are great for a good night’s sleep. Even though it is located on a main road the traffic noise is not noticeable.
Will certainly return.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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83 people have reviewed this hotel

Traveler rating
    35
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    18
    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Charleston, AR
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 11, 2013

First stay of two individual stays. Double queen room for $47 plus tax on special prepay rate. I usually stay at another Marriott property in Alpharetta but thought I'd try the Courtyard this visit due to the special.. It was very good experience and I appreciated the on-site Bistro for a light meal after an all day drive.. Just a little too tried to get out looking for a restaurant... This is a really nice property and the Desk Staff and Bistro Staff on-duty the 30th was especially courteous and professional. Neka on the Desk deserves honorable mention and should get a raise!!! She was outstanding!! The room was large, well equipped, the beds were great, and the place was super clean.. The Bistro prices were a little steep for a margarita and sandwich but it was good!! My youngest loved the place because of the 40+" TV and of course 4 bars on WiFi reception. The second return stay a week later wasn't quite as great as the first visit due to the Staff being a little stuffy and a bunch of really noisy kids in the room above us.. Weekend rate was $59 plus tax.. Overall, I was very happy and it was pretty nice digs for Hobo!!!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2013 via mobile

This hotel was amazing the staff was very nice. You have places that's walking distance wa-greens, smoothie king, lennys sub shop, and many more places. Its just a great hotel over all my sister and I will always stay there.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Provo
Top Contributor
193 reviews 193 reviews
42 hotel reviews
Reviews in 67 cities Reviews in 67 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed March 19, 2013

I have a lot of clients in Alpharetta and so I stay at this Courtyard several times a years and I have always had a good experience here. The front desk staff has always been accommodating and the rooms have always been clean and comfortable. If you are in town for business or vacation, this is a great hotel to try.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Orlando
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 10, 2013 via mobile

The rooms were fair enough, and the location is close to several large businesses. There are several restaurants close, and an LA fitness if the gym at the hotel isn't sufficient. However, the little things were all wrong.

Upon check-in I asked about the breakfast included in the rate and was told, incorrectly, that wasn't included. It tools day to address this.

The towels are awful. They are threadbare, and must be 50 years old. This wasn't just one towel, but all of them, over two separate 5 day visits. Just not pleasant.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Tommy W, General Manager at Courtyard by Marriott Atlanta Alpharetta, responded to this review, June 11, 2013
Thank you for your feedback. We have started to replace all towels in the hotel and are 1/2 done as of this point. We understand that the towels are an important part of the guest experience and are making this change!
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2013

This hotel, located near Windward Pkwy in Alpharetta, GA, does a great job. Thinking about staying at the big Marriott nearby? Think again. I would recommend this hotel over the large, "full-service" Marriott in Alpharetta, and this Courtyard hotel is only about a mile away. As a well-seasoned traveler, I look for certain basic things in a hotel. The one consistent, TOUGH lesson I have learned is this: If your nice, fancy, upscale hotel is a noisy, rattling, unnerving animal cage with rowdy conventioneers or party-goers, is this really what you expected when you booked? My guess is NO WAY. With that in mind, this Courtyard hotel is a hands-down winner over the great big Marriott nearby. By a long shot. Here is a list of things I like about this hotel:
1. Less NOISE.
2. Complimentary breakfast.
3. Refrigerator and microwave available.
4. Comfy beds.
5. FREE wifi. Nearby big Marriott charges a tidy sum, the cost which your company may or may not reimburse.
6. Breakfast/Lunch/Dinner on site. Less selection, but there are lots of nearby restaurants within safe walking distance.
7. Helpful, informative, friendly staff. The staff, including maintenance and housekeeping, is more forthcoming and have a generally more relaxed body language and openness to requests and suggestions. Big hotel's staff is very nice as well, but this hotel's staff is a bit more proactive.
8. Easy parking. Guestroom key activates several entry doors that make it possible to park very close to your room.
9. Pool/jacuzzi/gym.
10. Complimentary newspapers out and available for guests.
11. Nice computers in the lobby that are available for guests to use 24/7. No room key is needed because the computers (and comfortable chairs) are set up in the lobby, turned away from passers-by.
----- Okay, now for a couple minor things that I did not like about the hotel -------
1. SUPER-slippery shower. Be careful! Consider using a towel so you don't fall and kill yourself just as you are all lathered up. Really slippery.
2. Various windows in the hotel, including some guest rooms, have insulating windows that have faulty seals. The windows are permanently foggy from the inside between the panes of glass. It is unsightly, but only a real problem if you want to spend time looking out the window.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tommy W, General Manager at Courtyard by Marriott Atlanta Alpharetta, responded to this review, March 6, 2013
Thank you very much for your review. The staff at the Alpharetta Courtyard truly appreciates your feedback! We are in the process of changing out our windows that have broken seals so this will not be the case in the future. I will also look into the bath tubs further. Thank you for your feedback! We appreciate your loyalty to our hotel!
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NC
Top Contributor
109 reviews 109 reviews
80 hotel reviews
Reviews in 58 cities Reviews in 58 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 8, 2013

The hotel location is just off Windward Parkway, with a LOT nearby (Starbucks, Panera, Walgreens, WalMart, etc, etc.). This location is a very short drive to the Alpharetta Mall area, with even more shopping & food choices (Bahama Breeze is still my all-time-fav!).

I had a res at another Marriott property & needed to switch last minute - staff took care of it all for me, they are VERY friendly and I genuinely felt like they APPRECIATE every guest that stays there.

Rooms are clean - while the lobby is updates, the rooms are not yet refvamped.....but they are still clean and in good (above average-to-great) condition. They so still have the older style of AC/Heat, so the unit is a little noisy, but it worked well and I just shut it off at night. All-in-all I would stay again due to convenience of local to my business in the Alpharetta area, cleanliness, and ease of access to the property in & out.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Atlanta Alpharetta

Address: 12655 Deerfield Parkway, Alpharetta, GA 30004
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Atlanta Alpharetta 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Atlanta Alpharetta Hotel Alpharetta
Courtyard Alpharetta
Alpharetta Courtyard
Alpharetta Marriott

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