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“Worked for Us” 4 of 5 stars
Review of Homewood Suites by Hilton Atlanta Alpharetta

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Homewood Suites by Hilton Atlanta Alpharetta
3.0 of 5 Hotel   |   10775 Davis Drive, Alpharetta, GA 30004   |  
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Ranked #14 of 28 Hotels in Alpharetta
Hot Coffee, Ms
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Worked for Us”
4 of 5 stars Reviewed July 12, 2014

This hotel is not new, but it is functional and clean. I understand it will be under construction through the summer on the 5th and 6th floor. We had a room on the 3rd floor and we did hear renovation noises during the day but change is not convenient for anyone. I did peek out elevator when I rode up to 5th and 6th floor and it will be nice when done. The staff were really nice including kitchen, housekeeping and front desk. That goes along way when you are at a place out of town so thanks. I am sure it is stressful for the staff enduring construction also but they are polite and helpful all the same. So in a nut shell I would stay again because it is centrally located to mall for family and my work location for business trip. Food at hotel lobby is pretty good, Must be better than good since I saw a line waiting to eat every time the kitchen opened. There are restaurants up the hill within walking distance if you want other food.

Room Tip: cannot recommend tip at this time since due to construction it might be congested.
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review, September 2, 2014
Dear hotcoffeecrew,

We are pleased that you took a moment to share your experience with our other viewers. Yes, any type of change can make for uneasiness, however we want to ensure we are offering the very best when it comes to our guests. September all rooms are beautifully renovated and WOW is it a great change for our guests. We apologize for any growing pains our guests feel and know they will understand that we are taking our hotel to a whole new level.

We appreciate your comments and will pass this on to our management team as this is what lets us know we are doing what we need to do when it comes to our guests experience at our hotel.

We welcome you back to see all the final touches!
Sincerely,

Cristine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    79
    46
    24
    13
    14
See reviews for
53
20
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78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Lexington Park, Maryland, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 6, 2014

We stayed at this Homewood Suites for my son's wedding. We arrived Friday afternoon close to the time to prepare for wedding rehearsal. I had 3 rooms reserved. First - none of the changes I had completed on Hilton.com appeared in the Homewood Suites system. I had to pull email confirmations on my phone to show the front desk. Second - I decided to relax at the pool for 30 minutes before preparing for the wedding rehearsal– NOT!! This hotel is undergoing MAJOR renovations on 2 of their 6 floors. The construction base was set up near the pool with many construction workers coming and going and lots of noise to go along with the renovation. Tried calling the front desk from the pool to find out the hours of construction (the phone just rang and rang – apparently their phone was broken), tried calling Director of Sales from the pool (went to voice mail). Packed up from the pool – relaxation over - and talked to the front desk - construction was 7 days a week from 9-6. Construction noises was very loud in our room with walls vibrating. There was a cherry picker outside our window so curtains had to be shut. There were construction workers everywhere - including on most elevator trips. Tried to get online to change reservations and the Internet was down. Also, since I booked one of the rooms on points almost a year in advance it was too late to get the same points for another hotel. I ran out of time and had to stay here. It was VERY stressful getting ready for the wedding on Sunday with the noise and vibrations from the construction. What should have been a pleasant and relaxed stay ended up being anything but relaxing.
Don’t get me wrong – the front desk people were very nice, helpful and friendly, the kitchen people were very nice and breakfast was nice. But the stress from the construction was too much – had Saturday and Sunday been construction-free our stay would have been great.

Room Tip: wait until construction is over.
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review, September 2, 2014
Dear 37Michele,

We would like to begin by saying that we apologize your stay was not the experience you expected. You are correct in saying that our hotel is undergoing renovations in which we have worked to keep disturbance to a minimum. We believe we have much MORE to offer our loyal guests and our Owners and Management are doing just that.

I am sure you had a very busy schedule and we try to let all our guests know that we can understand if they need to make other arrangements for accommodations. In fact we have implemented a no penalty policy for early departure due to any inconvenience.

All feedback is welcome as this is what helps us continue to meet our guests needs and ensure a very pleasurable experience. We welcome you back to see all the beautiful changes on property!

Sincerely,

Cristine
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1 review
3 of 5 stars Reviewed July 4, 2014

This hotel was ok. It is undergoing renovations and remodeling right now so soon I'm sure it will be better. Hotel staff was great and very friendly. Furniture needed replacing (but I'm sure new will be there soon).

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review, July 9, 2014
Dear jenniferbV2380VZ,

We want to thank you for taking the time to review our hotel. You are absolutely right! We are looking at a full renovation to take our hotel to a whole new level. We are happy that we have been recently purchased by new ownership and it did not take long to start the process! We are glad that our staff was helpful and friendly and look forward to having you visit us again and see all the new changes! We want you to have the best we can offer and will do just that when you come back.

Sincerely,

Cristine Edwards, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia, Usa
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

I have been to this hotel more than 5 times in the last 8 months or so. I love it!!! Gets better every time. If you want a place to stay that feels like home, where you are not bothered by noisy neighbors, and where you wake up to a hot, FREE breakfast of champions, this is your place :) The balcony is a double plus. Clean and inexpensive with a city view. Just cannot beat it!!!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review, July 1, 2014
Dear Amanda L,

We would like to thank you sincerely for sharing your experience with our other viewers! We appreciate the fact you have taken time from your schedule to do so. Comments are what continue to keep us moving forward in ensuring we are delivering what our guests expect. We are very pleased to hear that we have done just that and would love to welcome you back on your next trip in. We are fully renovating our hotel to a fresh new design and would like to show off the bright new changes. We want to offer the best from Hilton and take care of you.

See you next time!

Cristine Edwards, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago, United States
1 review
5 of 5 stars Reviewed May 30, 2014

Its wonderful to check into a affordable suite that has separate living and sleeping quarters....Nice,spacious,accommodations and a more than adequate hot breakfast is a good start to an enjoyable trip.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review, June 2, 2014
Dear Shelvon L,

We are very happy to hear that you thoroughly enjoyed your stay with us. You are correct in saying that the Homewood Suites is unique with an all suite hotel, full kitchens and appliances and separate sleeping from living. We can be a great alternative to corporate lodging and are here to make you feel like Home Away from Home! We look forward to seeing you again the next time your in town!

Sincerely,
Cristine Edwards, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manhasset, United States
1 review
5 of 5 stars Reviewed May 28, 2014

This hotel is clean, well managed, with friendly and welcoming staff who know their business. You will do well here whether for business or personal (family) travel. Conveniently located, amenities are good, shuttle to nearby places. The visit begins with a smile and friendly welcome at the front desk.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review, June 2, 2014
Dear Hank B,

We thank you for sharing your experience at our hotel. We are so happy to hear that your stay was exceptional and that our staff played a role in this! Our hotel is under new ownership and will shortly have a brand new look. We invite you back next time your in town as we would love to show off our full renovations and treat you like your at home.

Sincerely,

Cristine Edwards, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornelia, United States
1 review
5 of 5 stars Reviewed May 28, 2014

Even though I was here for business, the property lends itself to total relaxation. The location takes it out of the main traffic area but restaurants were within walking distance. The breakfast was great and if you want to stay in, the in-room kitchen allows you to cook what you want.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this review, June 2, 2014
Dear Linda R,

Thank you very much for sharing your experience with our viewers. This is one way to ensure we are doing what we need to do for our valued guests! We are very unique in our suburbal location amongst low volume traffic, yet many shops and restaurants are visible from our treeline. In addition, you are correct in saying there is no need to leave our hotel as we cater to our business client with our daily Suite Start breakfast buffet and Evening dinner and cocktails Mon-Thurs. We do hope you will continue to choose our Hilton hotel for all your incoming business. We look forward to seeing you again!

Cristine Edwards, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Atlanta Alpharetta

Address: 10775 Davis Drive, Alpharetta, GA 30004
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Alpharetta
#10 Business Hotel in Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Atlanta Alpharetta 3*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to the Homewood Suites. We are excited to show off our new changes. We are proud to announce our property is under new ownership and management, in addition we are looking forward to a new face after a full renovation 2013!Located in Alpharetta, Homewood Suites by Hilton Atlanta-Alpharetta is in the suburbs and convenient to Verizon Wireless Amphitheater and North Point Mall.This hotel is within the vicinity of Archibald Smith Plantation Home and Primrose Cottage.RoomsMake yourself at home in one of the 112 guestrooms, featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Wired and wireless Internet access is complimentary, while video-game consoles and premium TV channels are also offered to provide entertainment. Conveniences include separate sitting areas and coffee/tea makers, as well as multi-line phones with voice mail.Rec, Spa, Premium AmenitiesDon’t miss out on recreational opportunities including an outdoor pool and a 24-hour fitness facility. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.DiningMeet other guests and eat at the complimentary dinner reception, held at evening on Mondays, Tuesdays, Wednesdays, and Thursdays. A complimentary hot/cold buffet breakfast is served daily.Business, Other AmenitiesFeatured amenities include a 24-hour business center, business services, and audiovisual equipment. Event facilities at this hotel consist of a conference center and small meeting rooms. Self parking is available onsite. ... more   less 
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Also Known As:
Homewood Suites By Hilton Atlanta Alpharetta Hotel Alpharetta
Homewood Suites Alpharetta
Hilton Alpharetta
Homewood Alpharetta
Alpharetta Hilton
Alpharetta Homewood Suites

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